Thompson Wall & Company
3.5 / 5 stars, out of 3 reviews
Black Mountain, NC 28711
Phone: (828) 669-9103
Review Summary
Thompson Wall & Company is a heating and air conditioning (HVAC) company located in Black Mountain, NC. With a rating of 3.5 stars and a total of 3 reviews, they have been serving the community for several years.
One satisfied customer had a positive experience with Thompson Wall & Company. They praised the owner, Dan, and his crew for being top-notch and exceeding their expectations. The customer had a new Bosch Heat Pump and a Goodman Gas Furnace installed in just one day. They were impressed with the professionalism and politeness of the team.
However, another customer had a negative experience with the company. They warned others to beware of this allegedly incompetent and ripping off company. According to this customer, they switched their air conditioning system to heating in the fall of 2013, but encountered problems with the service provided. They felt that their previous system, which was working fine, was unnecessarily replaced and that they were overcharged.
Despite this negative review, another customer had a positive experience with Thompson Wall & Company. They used their services twice and were satisfied both times. The first job involved a simple furnace swap from forced air oil to gas in a house in Swannanoa. The second job was more complex, but they were pleased with the results. This customer’s positive experience indicates that Thompson Wall & Company is capable of handling different types of HVAC jobs.
Overall, Thompson Wall & Company has received mixed reviews. While some customers have had positive experiences and praised the owner and his crew, others have had negative experiences and felt ripped off. It is important for potential customers to carefully consider these reviews and make an informed decision when choosing an HVAC company.
