Quality Home Systems

5.0 / 5 stars, out of 3 reviews

174 Linden Dr
Berlin, CT 06037

Phone: (860) 416-6581

Review Summary

Quality Home Systems has received excellent reviews from their customers. With a perfect rating of 5.0, it is clear that their services are highly regarded.

One reviewer mentioned that Dan and his team did a fantastic job replacing their Heat/Air pump in a condo in Middletown, CT. They were impressed that everything promised was delivered, and they appreciated the honesty and professionalism of the team.

Another customer, with a 30-year-old furnace, needed the flue termination moved. Despite the complexity of the task, Dan and Martin were able to take care of it, leaving the customer satisfied. This shows that Quality Home Systems is capable of handling challenging projects with ease.

One happy customer had their central air system installed by Dan, and it worked perfectly for a month. However, when it suddenly stopped working on a sweltering Saturday, Dan promptly came to the rescue and fixed the issue. This demonstrates the dedication and responsiveness of Quality Home Systems.

Located at 174 Linden Dr, Berlin, CT 06037, Quality Home Systems specializes in Heating & Air Conditioning/HVAC services. They can be reached at (860) 416-6581. If you are in need of reliable and trustworthy HVAC services, Quality Home Systems is the right choice.

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Douglas Mechanical Services

image of business Douglas Mechanical Services

3.0 / 5 stars, out of 4 reviews

820 4 Rod Rd
Berlin, CT 06037

Phone: (860) 357-4952

Review Summary

Douglas Mechanical Services is a company that specializes in Water Heater Installation/Repair and Heating & Air Conditioning/HVAC services. With a rating of 3.0, they have received mixed reviews from customers.

One customer had a negative experience and gave them a rating of 1. They expressed frustration with the pricing, describing it as ridiculous. Additionally, they mentioned encountering a rude receptionist. The customer felt that the technicians only came to their house to assess the situation without actually fixing anything.

Another customer also gave them a rating of 1 and advised against using their services. They echoed the sentiment of ridiculous pricing and mentioned that the technicians recommended additional parts to be installed but left after only 30 minutes. The customer felt deceived and received a bill for a service that was not completed.

On the other hand, a satisfied customer gave Douglas Mechanical Services a rating of 5. They praised the company for their professionalism and great pricing. The customer mentioned that they had called around for various services and ultimately chose this company. They were happy with their decision and expressed their intention to use their services again in the future.

Overall, Douglas Mechanical Services has received both positive and negative reviews. It is important for potential customers to consider all aspects and individual experiences before making a decision about utilizing their services.

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County Wide Mechanical Services

image of business County Wide Mechanical Services

2.0 / 5 stars, out of 19 reviews

31 Deming Rd
Berlin, CT 06037

Phone: (860) 818-3891

Review Summary

County Wide Mechanical Services has received a total of 19 reviews. The company specializes in Heating & Air Conditioning/HVAC, Water Heater Installation/Repair, and Plumbing services. However, based on the overall rating of 2.0, it seems that the majority of reviewers have not had a positive experience with this company.

One reviewer expressed frustration with the scheduling process. They called with an urgent heating/cooling issue but were only able to secure an appointment for several days later. On the scheduled day, the technician was supposed to arrive but did not show up. This kind of unreliability can be extremely disappointing and inconvenient for customers.

Another reviewer had a similar experience with an appointment. They were told that a service technician would arrive around 8 am, but when they called for an update at 8:30 am, they were told that someone would call them back “shortly.” This lack of communication and punctuality reflects poorly on the company’s professionalism and reliability.

However, it’s worth mentioning that not all reviewers had negative experiences. One customer had a great experience with County Wide Mechanical Services. They appreciated the company’s proactive communication when they called to inform them of a delay. Despite the delay, the technician arrived on time, and the service went smoothly. This positive review highlights that the company has the potential to provide a satisfactory experience for some customers.

Overall, County Wide Mechanical Services seems to have a mixed track record. While some customers have had positive experiences, the negative reviews regarding scheduling issues and lack of communication are concerning. It is important for the company to address these issues and ensure a more consistent and reliable service to improve their reputation and customer satisfaction.

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