Central Illinois Air
1.0 / 5 stars, out of 2 reviews
310 Front St
Benson, IL 61516
Phone: (309) 394-2444
Review Summary
Central Illinois Air is a heating and air conditioning company located in Benson, IL. They specialize in HVAC services and air duct cleaning. However, based on the reviews, it seems that their services leave much to be desired.
One customer had a particularly negative experience with Central Illinois Air. They called the company when their furnace stopped working on a freezing Sunday, with temperatures at 8 degrees. They were in need of emergency assistance, but the company seemed unresponsive and indifferent. The customer expressed their frustration with the company’s lack of urgency and care during such a critical situation.
Another reviewer mentioned that they had scheduled an appointment with Central Illinois Air after finding a deal for 80% off through CI Saves. However, the reviewer was disappointed with the company’s level of service. They felt that the company may have overbooked their appointments or simply lacked efficiency, as their scheduled appointment did not occur in a timely manner.
Overall, these reviews paint a negative picture of Central Illinois Air. The customers’ experiences highlight the company’s lack of responsiveness, poor customer service, and unprofessionalism. It is important for potential customers to consider these factors before choosing to engage with this company for their HVAC or air duct cleaning needs.
