Roy Plumbing & Heating
1.0 / 5 stars, out of 1 reviews
1169 Harwood Hill Rd
Bennington, VT 05201
Phone: (802) 447-0804
Review Summary
Unfortunately, Roy Plumbing & Heating did not meet the expectations of this particular customer. Despite being categorized as a plumbing and heating & air conditioning service, their performance fell short. With a rating of 1.0 out of 5 stars, it is evident that the customer had a negative experience.
The customer’s review indicates that Roy Plumbing & Heating did not respond to their inquiries. This lack of responsiveness is undoubtedly frustrating for any customer, especially when faced with a follow-up issue. Additionally, the customer mentions that the company seemed to have disappeared, further emphasizing their disappointment.
Based on this review, it is difficult to recommend Roy Plumbing & Heating. Responsiveness and reliability are crucial factors when choosing a plumbing and heating service, and unfortunately, it seems that this company did not deliver on these aspects. It is essential for any service provider to prioritize effective communication and prompt resolutions to ensure customer satisfaction.
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Apex plumbing & heating
2.5 / 5 stars, out of 3 reviews
100 main st
Bennington, VT 05201
Phone: (802) 733-4491
Review Summary
Apex Plumbing & Heating is a company located at 100 Main St in Bennington, VT 05201. Specializing in plumbing and heating & air conditioning, they have a rating of 2.5 stars based on 3 customer reviews.
One reviewer had an emergency plumbing issue and was impressed with the service provided by expert tech Bruce and his apprentice Adam. They quickly assessed the situation and thoroughly explained the problem. The reviewer gave a rating of 5 stars for this positive experience.
However, another reviewer had a negative experience with Apex Plumbing & Heating. They called for emergency service after seeing on the company’s website that they are open 24 hours. Unfortunately, their call was never answered even though it was 17 hours later. The reviewer expressed their disappointment and stated that this level of service is not acceptable. They gave a rating of 1 star and advised others to go elsewhere.
Another customer had a similar negative experience with the company. When they called to have an issue fixed, they were abruptly hung up on in the middle of a sentence. They tried calling back multiple times, but it went straight to voicemail. The reviewer found this unprofessional and advised others to stay away. They also gave a rating of 1 star.
Based on the mixed reviews, it seems that Apex Plumbing & Heating is inconsistent in their service. While some customers have had positive experiences with knowledgeable technicians, others have faced unresponsive and unprofessional treatment. It is important for potential customers to consider these reviews before deciding whether to engage the services of Apex Plumbing & Heating.
