Pioneer Plumbing & Heating
2.5 / 5 stars, out of 3 reviews
500 S Washington State Rd
Washington, MA 01223
Phone: (413) 623-5911
Review Summary
Pioneer Plumbing & Heating has received mixed reviews from customers. On one hand, they have been praised for their reliability, professionalism, and fast service. Customers have mentioned that Pioneer has successfully solved their plumbing and heating problems in multiple locations. These positive experiences have resulted in a high rating of 5 stars.
However, there are also negative reviews that highlight some concerning issues. One customer expressed dissatisfaction with cost overruns and a failure to meet the scheduled completion time. They described the company’s excuses as insufficient and claimed that there wasn’t enough work done. This negative review resulted in a low rating of 1 star.
Another customer, who had hired Pioneer for work on their summer home, had a disappointing experience. They mentioned that the quality of the work did not match the pictures shown by the company. As a result, they had to call another company to fix the plumbing problems. Additionally, the customer discovered that tools were missing from their cellar after the work was completed. This negative experience led to a rating of 1 star and a decision not to contact Pioneer again.
Overall, while Pioneer Plumbing & Heating has received positive feedback for their reliability and professionalism, there have been some concerning experiences reported by customers. It is important for potential customers to consider these reviews and weigh them against their own needs and expectations before deciding to hire Pioneer for their plumbing and heating needs.