Air Adviser
5.0 / 5 stars, out of 9 reviews
Bear, DE 19701
Phone: (302) 544-0125
Review Summary
Air Adviser is a highly recommended heating and air conditioning service in Bear, DE. With a perfect 5.0 rating and 9 reviews, they have established themselves as a trusted and reliable provider in the HVAC industry.
One satisfied customer shared their experience with Air Adviser, stating that their air-conditioning had been running sluggishly for a few weeks. Finally deciding to seek professional help, they reached out to Joshua, who promptly came to their rescue. The customer was impressed with Joshua’s expertise and efficient service, giving Air Adviser a well-deserved 5-star rating.
Another customer mentioned that Air Adviser was one of three estimates they received for the diagnosis, repair, or replacement of their furnace and AC. They were pleasantly surprised by the professionalism and affordability of Air Adviser’s services. Despite the unexpected expense, the customer felt that Air Adviser provided excellent value for their money and awarded them a 5-star rating.
One reviewer shared a personal anecdote about their experience with Air Adviser. Their wife had been complaining about the increasing heat in the house, but they had initially brushed it off. It wasn’t until they noticed the uncomfortable working conditions in their basement that they realized something was wrong. Air Adviser came to the rescue once again, promptly addressing the issue and restoring comfort to their home. This customer also gave Air Adviser a perfect 5-star rating.
Based on these positive reviews, it is clear that Air Adviser is a reliable and trustworthy HVAC service provider. Their professionalism, expertise, and prompt response have left customers satisfied and impressed. Whether it’s a sluggish air-conditioning unit or a furnace in need of repair, Air Adviser is the go-to choice for all heating and air conditioning needs in Bear, DE.
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D&T Heating and Cooling
3.5 / 5 stars, out of 9 reviews
2121 Bear Corbitt Rd
Bear, DE 19701
Phone: (302) 838-6905
Review Summary
D&T Heating and Cooling is a reputable HVAC company located at 2121 Bear Corbitt Rd, Bear, DE 19701. With a rating of 3.5 stars and a total of 9 reviews, they have established themselves as a reliable service provider in the area.
Customers appreciate the expertise and professionalism of the technicians at D&T Heating and Cooling. One reviewer mentioned that the technicians are very knowledgeable, polite, and courteous. This positive experience reflects the company’s commitment to delivering excellent customer service.
Another reviewer expressed their satisfaction with the service provided by D&T Heating and Cooling. They mentioned that the technician, Pat, arrived on time and efficiently serviced their heating system. Additionally, Pat was able to quickly repair a leaking pipe, resolving an issue that had been previously overlooked by another company. This level of expertise and attention to detail is commendable.
However, not all reviews are completely positive. One reviewer mentioned that the markup on parts at D&T Heating and Cooling is ridiculously high. They were disappointed to be charged $200 for a part that typically costs between $15 and $45. This issue raises concerns about the company’s pricing transparency and fairness.
Furthermore, the same reviewer expressed dissatisfaction with the scheduling process. They claimed that they never received a confirmation for their appointment, indicating a poor business process in place. Improving communication and scheduling procedures could enhance the overall customer experience.
In conclusion, D&T Heating and Cooling has received mixed reviews from customers. While the technicians are praised for their knowledge and professionalism, there are concerns about high markups on parts and inadequate scheduling processes. Addressing these issues would further enhance the company’s reputation and customer satisfaction.
