Isaac Heating & Air Conditioning
2.5 / 5 stars, out of 6 reviews
2760 Morgan Dr
Ste 2
Avon, NY 14414
Phone: (585) 226-3800
Review Summary
Isaac Heating & Air Conditioning has received mixed reviews from customers. With a rating of 2.5 stars, it is clear that their service has not met the expectations of some clients.
One customer had a negative experience with a brand new furnace they purchased from the company. After it broke down, they were told that because they didn’t pay for a gold plan, they were not a priority for getting their heat fixed. This lack of customer service and prioritization left them disappointed and frustrated.
Another customer, who had been using Isaac Heating & Air Conditioning for a few years, also had a negative experience. They purchased a furnace two years ago that unexpectedly quit working. When they reached out to the company, they were given an unclear timeline for repair, leaving them without heat during a crucial time. This lack of reliability and communication was a major inconvenience for the customer.
A third customer had a frustrating experience when they needed a specific part for their heater. Despite knowing exactly which part they needed, the customer asked if Isaac Heating & Air Conditioning had it in stock. Unfortunately, the company was unable to fulfill their request, leaving the customer without heat for the weekend. This lack of availability and responsiveness was a disappointment for the customer.
Overall, Isaac Heating & Air Conditioning has received negative reviews from customers who have experienced issues with their products and services. These reviews highlight concerns regarding customer service, reliability, and availability. It is important for potential customers to consider these factors when choosing a heating and air conditioning provider.
