Arens Heating & Cooling
3.0 / 5 stars, out of 2 reviews
103 3rd St SE
Austin, MN 55912
Phone: (507) 433-5652
Review Summary
Arens Heating & Cooling is a company located in Austin, MN that specializes in Heating & Air Conditioning/HVAC, Fireplace Services, and Metal Fabricators. With a rating of 3.0, they have received two reviews from their customers.
The first reviewer was absolutely blown away by the service they received from Arens Heating & Cooling. John, the technician, went above and beyond their expectations, providing them with wonderful service. This reviewer had never experienced such exceptional service before and was extremely satisfied with their experience.
On the other hand, the second reviewer was not happy with Arens services. They had a problem with their furnace and called the company for assistance. However, they were disappointed when they were charged over $200 only to be told that nothing was wrong with their furnace. This customer expressed their dissatisfaction with the service they received.
Despite the mixed reviews, Arens Heating & Cooling continues to offer their services in Austin, MN. If you are in need of HVAC, Fireplace Services, or Metal Fabrication, you can contact them at (507) 433-5652 for more information or to schedule an appointment.
Learn More About Arens Heating & Cooling Here
Fire & Ice Comfort Specialists
1.0 / 5 stars, out of 3 reviews
1810 E Oakland Ave
Austin, MN 55912
Phone: (507) 437-2557
Review Summary
Fire & Ice Comfort Specialists is a company based in Austin, MN that specializes in Heating & Air Conditioning/HVAC and Plumbing services. However, their customer reviews suggest a highly unsatisfactory experience. With a rating of only 1.0, it is evident that their customers have not been pleased with their services.
One reviewer had called for emergency service regarding their water heater, a service that Fire & Ice Comfort Specialists supposedly offer. However, the reviewer was told to call someone else, leaving them in a difficult situation. This lack of assistance in a time of need is unacceptable and reflects poorly on the company.
Another customer had a water heater replaced by Fire & Ice Comfort Specialists, and while they did receive hot water as a result, that was the only positive aspect of their experience. The reviewer mentioned that the lady they dealt with was not helpful and the overall experience was far from satisfactory.
The third reviewer expressed disappointment with the company’s pricing and billing practices. They were initially quoted around $100 for a service, but the final bill ended up being almost double that amount. This kind of overcharging and lack of transparency is a clear indication of poor business practices.
Based on these reviews, it is evident that Fire & Ice Comfort Specialists has failed to meet their customers’ expectations and provide satisfactory service. The negative experiences mentioned by multiple reviewers raise concerns about the professionalism and reliability of the company. Potential customers should take these reviews into consideration before engaging their services.
