Mason & Grant Air Handling Inc
2.5 / 5 stars, out of 3 reviews
17 Logan St
Auburn, NY 13021
Phone: (315) 252-5261
Review Summary
Mason & Grant Air Handling Inc has received mixed reviews from customers. With a rating of 2.5 stars, it is clear that their services have left some customers unsatisfied. One customer had a particularly unpleasant experience with the company. They reported that an older man with body odor, alcohol odor, and cigarette smell was sent to install a unit. This is definitely not the kind of professionalism one would expect from a reputable HVAC company.
Another customer contacted Mason & Grant Air Handling Inc for a repair job. They had an air conditioner water leak at the furnace, causing water to leak all over the floor. Unfortunately, the customer was disappointed with the service provided. It seems that the issue was not resolved to their satisfaction.
However, it’s not all negative feedback for Mason & Grant Air Handling Inc. One customer had a positive experience when they needed their blower motor replaced during an extremely cold week. The company responded promptly to their call and had a technician on-site within an hour and a half. The customer was impressed with the quick and efficient service provided by the technician named Chris.
Overall, Mason & Grant Air Handling Inc seems to have some room for improvement in terms of customer satisfaction. While they did receive a positive review for their prompt response and efficient service, the negative reviews about unprofessional behavior and unsatisfactory repairs are concerning. Potential customers may want to consider these mixed reviews before deciding to hire their services.
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JCCM Plumbing & Heating
5.0 / 5 stars, out of 4 reviews
7030 N St Rd
Auburn, NY 13021
Phone: (315) 283-5555
Review Summary
JCCM Plumbing & Heating is a highly-rated company that specializes in Heating & Air Conditioning/HVAC and Plumbing services. With a perfect 5.0 rating and a total of 4 reviews, this business has proven to be reliable and efficient in their work.
One satisfied customer had a sewer backup late at night and called JCCM early in the morning for help. The owner promptly returned the call and provided an estimated arrival time and cost. The customer was impressed with the quick response and the transparent communication. They were happy to give JCCM Plumbing & Heating a 5-star rating.
Another customer had a leaking toilet and reached out to JCCM Plumbing for assistance. They spoke with John, the owner, who was described as timely, professional, and reasonably priced. The customer appreciated the expertise and quality of service provided by JCCM Plumbing & Heating. They also gave them a 5-star rating.
JCCM Plumbing & Heating demonstrated their professionalism and skill by completing a whole house plumbing job on a seasonal cottage. The customer was highly satisfied with the outcome and praised the team for their responsible approach. They were impressed by the solutions provided by JCCM Plumbing & Heating. This customer also awarded them a 5-star rating.
Based on these positive reviews, it is clear that JCCM Plumbing & Heating is a trustworthy and reliable company. Their customers appreciate their prompt response, transparent communication, and high-quality work. Whether it’s HVAC or plumbing services, JCCM Plumbing & Heating is a top choice in the Auburn, NY area.
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Hill’s Heating & Air Conditioning
5.0 / 5 stars, out of 1 reviews
2121 W Genesee St
Auburn, NY 13021
Phone: (315) 253-6869
Review Summary
Hill’s Heating & Air Conditioning is a top-notch HVAC company located in Auburn, NY. With a solid 5-star rating and a glowing review, it’s clear that they provide exceptional service to their customers.
One reviewer had a furnace emergency late in the evening when the temperature outside was a freezing 16 degrees. They had never experienced any issues before and were unsure of who to call for help. Thankfully, they stumbled upon Hill’s Heating & Air Conditioning and gave them a call.
The reviewer was immediately impressed by the prompt response they received, even in the late hours of the night. The technician arrived at their home quickly and wasted no time in diagnosing and fixing the problem. Despite the challenging circumstances, Hill’s Heating & Air Conditioning was able to restore warmth and comfort to the reviewer’s home in no time.
Not only did Hill’s Heating & Air Conditioning provide efficient and effective service, but they also demonstrated a high level of professionalism and expertise. The reviewer expressed their gratitude for the technician’s knowledge and ability to explain the issue in a way that was easy to understand.
Overall, Hill’s Heating & Air Conditioning exceeded the reviewer’s expectations and proved to be a reliable and trustworthy HVAC company. Their ability to handle emergency situations with speed and skill is truly commendable. If you’re in need of heating and air conditioning services in Auburn, NY, Hill’s Heating & Air Conditioning is the company to call.
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Kozy Heating & Air Conditioning
2.5 / 5 stars, out of 9 reviews
44 S Lewis St
Auburn, NY 13021
Phone: (315) 253-2216
Review Summary
Kozy Heating & Air Conditioning is a company that specializes in heating and air conditioning services, metal fabrication, and air duct cleaning. They have a rating of 2.5 out of 5 stars based on 9 reviews.
One reviewer had a negative experience with Kozy Heating & Air Conditioning. They lost hot water after a water main break in the city, and when they called Kozy, the company did respond within a half hour. However, the reviewer mentioned that Kozy determined that the problem required the same part that the reviewer already had. The reviewer gave a rating of 1 star.
Another reviewer received a quote from Kozy for a new boiler, but had to wait for 4 months because they had other major expenses to prioritize. The reviewer gave a rating of 1 star.
There was an update from a reviewer who mentioned that Kozy finally came and changed the needed part. However, a week later, their furnace broke again. The reviewer contacted Kozy three weeks prior to the update and was told that they needed a new furnace. The reviewer gave a rating of 1 star.
Based on these reviews, it seems that Kozy Heating & Air Conditioning has had some difficulties in providing satisfactory service to their customers. The reviewers mentioned issues with diagnosing and fixing problems, as well as delays in service. Potential customers may want to consider these factors when deciding whether to hire Kozy for their heating and air conditioning needs.
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BGMG Heating and Air
2.5 / 5 stars, out of 3 reviews
24 Chestnut St
Auburn, NY 13021
Phone: (315) 237-4428
Review Summary
BGMG Heating and Air is a heating and air conditioning company located at 24 Chestnut St, Auburn, NY 13021. They specialize in HVAC services and have received mixed reviews from customers.
One customer left a negative review, stating that Brad, the owner of BGMG Heating and Air, lied to them about a part needed to repair their furnace. The customer claimed that Brad said the part was obsolete and pressured them into getting a new furnace installed the next day. They gave the company a rating of 1 out of 5 stars.
On the other hand, another customer had a positive experience with Brad. They found him on HomeAdvisor in July 2020 and were impressed by his prompt response and helpfulness. They rated the company 5 out of 5 stars.
Unfortunately, another customer had a negative experience with BGMG Heating and Air. They hired the company to install a new furnace, which initially went well. However, after a few months, a vent pipe that was only taped to a rusted-out boot became dislodged, causing issues. The customer gave a rating of 1 out of 5 stars.
Overall, BGMG Heating and Air has a rating of 2.5 out of 5 stars based on the three reviews. While some customers have been satisfied with the promptness and knowledge of Brad, others have had negative experiences with the company’s honesty and quality of work. It is important for potential customers to consider these mixed reviews before making a decision about using BGMG Heating and Air for their HVAC needs.
