JB’S Heating & Cooling
5.0 / 5 stars, out of 3 reviews
19 Penix Business Dr
Arden, NC 28704
Phone: (828) 651-8840
Review Summary
JB’S Heating & Cooling is a highly recommended heating and air conditioning service company located in Arden, NC. With a perfect rating of 5.0 and a solid track record of customer satisfaction, they have proven themselves to be a reliable and trustworthy choice for all heating and cooling needs.
Customers have consistently praised JB’S for their exceptional customer service. One reviewer mentioned that they were treated like an actual human being, which is rare in today’s service industry. This personal touch sets JB’S apart from other companies and demonstrates their commitment to providing a positive experience for their customers.
As a small family-owned company, JB’S takes pride in offering a wide variety of services to address any heating and cooling issues. Their knowledgeable employees are skilled in working with both modern and antiquated systems, ensuring that they can meet the needs of any customer. This versatility is a testament to their expertise and dedication to providing comprehensive solutions.
Another customer shared their positive experience with JB’S when their outside condensing unit stopped working during the summer months. JB and his team were recommended to them, and they were impressed with the prompt and efficient service they received. This demonstrates JB’S commitment to timely repairs and ensuring that their customers are comfortable in their homes.
Overall, JB’S Heating & Cooling is a top-notch company that goes above and beyond to exceed customer expectations. Their personalized service, wide range of services, and commitment to prompt and efficient repairs make them a reliable choice for all heating and cooling needs.
Learn More About JB’S Heating & Cooling Here
Mountain Air Mechanical Contractors
2.5 / 5 stars, out of 7 reviews
27 Loop Rd
Arden, NC 28704
Phone: (828) 528-7064
Review Summary
Mountain Air Mechanical Contractors is a heating and air conditioning (HVAC) company located at 27 Loop Rd in Arden, NC. They have a rating of 2.5 stars based on 7 reviews. The company specializes in HVAC services.
One reviewer had a negative experience with the company’s maintenance and inspection service for their air conditioner. The technician sent to their address was thorough, but the reviewer gave a rating of 1 star. The review did not provide specific details about the issues encountered during the service.
Another customer expressed dissatisfaction with the company’s failure to follow up with a quote for an HVAC system replacement. They also mentioned that the company advised them on unnecessary work. This reviewer gave a rating of 1 star. The review did not elaborate on the specific work that was deemed unnecessary or the reasons for dissatisfaction.
However, there was a more positive review from a customer who gave Mountain Air Mechanical Contractors a 3-star rating. They mentioned communication problems as the main issue but appreciated the initial meeting with the salesperson/estimator.
Based on the available reviews, it seems that Mountain Air Mechanical Contractors has had some challenges with communication and follow-up. The negative reviews highlight issues with the maintenance service, lack of quote follow-up, and unnecessary work suggestions. However, it is worth noting that one customer had a more positive experience during the initial meeting with a salesperson/estimator.
It is important to consider these reviews when deciding whether to engage Mountain Air Mechanical Contractors for HVAC services. It may be beneficial to inquire about their communication processes and follow-up procedures to ensure a satisfactory experience.
