Wildes Air Conditioning Co
1.0 / 5 stars, out of 1 reviews
109 W 10th St
Anniston, AL 36201
Phone: (256) 237-7061
Review Summary
Wildes Air Conditioning Co is a heating and air conditioning company located at 109 W 10th St, Anniston, AL 36201. They have a rating of 1.0 based on 1 review.
In July of this year, a customer’s daughter and son-in-law contacted Wildes Air Conditioning Co to fix their air conditioning unit. Unfortunately, the experience with the company was less than satisfactory. Despite making multiple calls to Wildes for service, they were met with excuses and delays. This lack of responsiveness and accountability left the customer feeling frustrated and disappointed.
It is essential for service-based businesses like Wildes Air Conditioning Co to prioritize customer satisfaction and provide timely and efficient solutions. In this case, their failure to address the customer’s needs in a timely manner has resulted in a negative review.
Customers rely on heating and air conditioning companies to keep their homes comfortable, especially during the hot summer months. When a company like Wildes Air Conditioning Co fails to deliver on their promises, it not only reflects poorly on their professionalism but also impacts the customer’s overall experience.
It is crucial for businesses to understand the importance of prompt and reliable service. Customers should feel confident that their concerns will be addressed promptly and effectively. Unfortunately, in this instance, Wildes Air Conditioning Co fell short of meeting these expectations, resulting in a negative review.
Businesses should take customer feedback seriously and use it as an opportunity to improve their services. By addressing the issues raised in this review, Wildes Air Conditioning Co can work towards rebuilding trust with their customers and ensure a more positive experience for future clients.
Learn More About Wildes Air Conditioning Co Here
Dunn’s HVAC, Plumbing & Electrical
2.5 / 5 stars, out of 4 reviews
1535 Deltacom Dr
Anniston, AL 36207
Phone: (256) 952-3866
Review Summary
Dunn’s HVAC, Plumbing & Electrical is a company based in Anniston, AL that specializes in heating, air conditioning, plumbing, and electrical services. With a rating of 2.5 stars and four reviews, the company has received mixed feedback from its customers.
One customer who had a home warranty expressed their dissatisfaction with the service. The technician came to their home and identified a part that needed to be ordered. However, there seemed to be a delay in receiving the part, causing frustration for the customer. They rated their experience with Dunn’s HVAC, Plumbing & Electrical at 2 stars.
Another customer had a negative experience with the company. They were charged a significant amount, $861, to replace a single water pipe. To their surprise, they were then informed that the entire trailer needed to be replumbed due to recurring issues. This unexpected additional expense left the customer dissatisfied, resulting in a 1-star rating.
On the other hand, a third customer had a positive experience with Dunn’s HVAC, Plumbing & Electrical. During a winter freeze, their bathroom pipes burst, and out of three plumbing companies, Dunn’s was the only one able to respond quickly. They sent out a technician named Colton who exceeded the customer’s expectations, resolving the issue promptly. This customer gave Dunn’s a 5-star rating.
Overall, Dunn’s HVAC, Plumbing & Electrical has received mixed reviews. While they were able to provide satisfactory service to some customers, others felt let down by the high cost of repairs or delays in ordering parts. It is important for potential customers to consider these experiences when deciding whether to hire the company for their HVAC, plumbing, or electrical needs.
Learn More About Dunn’s HVAC, Plumbing & Electrical Here
Bolton Service Company
1.0 / 5 stars, out of 1 reviews
515 S Noble St
Anniston, AL 36201
Phone: (256) 236-8330
Review Summary
Bolton Service Company, located in Anniston, AL, is a heating and air conditioning (HVAC) company that has received a rating of 1.0 based on one review. The reviewer had a negative experience with the company and left a detailed review.
The reviewer called Bolton to explain a problem with their upstairs unit. However, the reviewer was disappointed with the customer service they received. Bolton informed them that they had other calls coming in and seemed to prioritize those over addressing the reviewer’s issue.
This lack of attention and prioritization left the reviewer feeling frustrated and unsatisfied with Bolton’s service. It’s important for a reputable HVAC company to provide prompt and attentive customer service, especially when customers are dealing with problems in their homes.
Based on this review, it seems that Bolton Service Company fell short in meeting the reviewer’s expectations. Hopefully, they can learn from this feedback and make improvements to their customer service in the future. It’s crucial for HVAC companies to prioritize their customers’ needs and provide timely and effective solutions to any issues they may have.
Learn More About Bolton Service Company Here
Dunn’s HVAC, Plumbing & Electrical
1.0 / 5 stars, out of 1 reviews
1535 Deltacom Dr
Anniston, AL 36207
Phone: (256) 290-4822
Review Summary
Based on a recent review, Dunn’s HVAC, Plumbing & Electrical received a rating of 1.0. The reviewer mentioned that the company replaced one water pipe for $861. However, they were informed that the entire trailer would need to be replumbed for $3000 due to recurring issues with the lines bursting. The reviewer then decided to seek a second opinion from another professional.
It is unfortunate that the reviewer had a negative experience with Dunn’s HVAC, Plumbing & Electrical. The high cost of replumbing the entire trailer after replacing just one water pipe seems excessive. Seeking a second opinion is always a wise choice, especially when dealing with significant repairs.
Perhaps there was a miscommunication or misunderstanding regarding the extent of the plumbing issue. It is important for service providers to clearly communicate the scope of work and provide accurate and transparent pricing to their customers.
While this particular reviewer did not have a positive experience, it is important to consider that every customer’s experience can vary. It may be beneficial for potential customers to gather more information about Dunn’s HVAC, Plumbing & Electrical, such as reading other reviews or reaching out to the company directly to address any concerns or questions they may have.
Overall, it is crucial for service providers in the HVAC, plumbing, and electrical industry to prioritize clear communication, fair pricing, and customer satisfaction to build and maintain a positive reputation.
Learn More About Dunn’s HVAC, Plumbing & Electrical Here
RMS, LLC HVAC Services
5.0 / 5 stars, out of 2 reviews
1395 Choccolocco Rd
Anniston, AL 36207
Phone: (256) 452-8610
Review Summary
RMS, LLC HVAC Services is a highly reputable company that specializes in appliances and heating & air conditioning/HVAC services. With a perfect rating of 5.0, they have already garnered two positive reviews from satisfied customers.
One customer had a heating emergency on a cold night and reached out to RMS, LLC HVAC Services for help. Despite it being a Sunday, the call center and dispatch team were extremely responsive and provided excellent customer service. The customer was impressed with how quickly the issue was addressed, and their heat was restored in no time. This demonstrates the company’s commitment to their customers’ comfort and well-being.
Another customer had an emergency on Christmas Eve and called RMS, LLC HVAC Services for assistance. Phil, a member of the team, personally took the call and promptly scheduled repairs for later that day. The customer appreciated the immediate response and the fact that Phil went above and beyond to ensure their problem was resolved. This level of dedication and reliability truly sets RMS, LLC HVAC Services apart.
Located at 1395 Choccolocco Rd, Anniston, AL 36207, RMS, LLC HVAC Services is conveniently situated to serve the local community. They can be contacted at (256) 452-8610, and their prompt and professional service is highly recommended. Whether it’s an emergency or routine maintenance, RMS, LLC HVAC Services is the go-to company for all appliance and HVAC needs.
Learn More About RMS, LLC HVAC Services Here
Haynes Heating And Air Conditioning
3.0 / 5 stars, out of 2 reviews
Anniston, AL 36207
Phone: (256) 240-2424
Review Summary
Haynes Heating And Air Conditioning is a heating and air conditioning company located in Anniston, AL. With a rating of 3.0 stars and 2 reviews, they specialize in HVAC services.
One reviewer had a negative experience with Haynes. They had a problem with their heating/cooling unit, which was installed by Haynes several years ago. The reviewer stated that they had to call Haynes 4 to 5 times for the same problem, indicating that the issue was not resolved satisfactorily. While the details of the problem were not mentioned, this negative experience suggests that the customer was disappointed with the service provided by Haynes.
On the other hand, another reviewer had a positive experience with Haynes. They mentioned that they had used Haynes’ services several times, both at work and at home. The reviewer praised the quick response and full service provided by Haynes, from repair to installation. They specifically mentioned Mike and his crew, stating that they have always been very professional.
Overall, Haynes Heating And Air Conditioning seems to have mixed reviews. While one reviewer had a negative experience, another reviewer had a positive experience with the company. It is important to note that the negative review mentioned multiple service calls for the same problem, indicating a potential issue with the quality of their work or customer service. However, the positive review highlighted the quick response and professionalism of Mike and his crew. Potential customers should consider these reviews when deciding whether to use Haynes for their heating and air conditioning needs.
