Sears Appliance Repair
1.5 / 5 stars, out of 16 reviews
900 Briarwood Cir
Ann Arbor, MI 48108
Phone: (734) 666-0550
Review Summary
Sears Appliance Repair has received a rating of 1.5 stars based on 16 reviews. The company offers a range of services including appliance repair, heating and air conditioning, and electronics repair. Located at 900 Briarwood Cir in Ann Arbor, MI 48108, Sears Appliance Repair can be reached at (734) 666-0550.
Unfortunately, the reviews for Sears Appliance Repair are overwhelmingly negative. Customers have expressed frustration with the company’s lack of communication and slow response time. One reviewer mentioned taking a day off work for a dryer repair, only to wait all day for the technician who never showed up. Another reviewer mentioned the difficulties they faced in trying to get their dishwasher fixed through Sears’ home warranty program, with calls being transferred to multiple departments.
It is disheartening to see such negative feedback about Sears Appliance Repair. The reviewers expressed their disappointment with the company’s service and lack of professionalism. It seems that Sears Appliance Repair has a long way to go in terms of improving their customer service and response time. Potential customers may want to consider these reviews before choosing to use their services.
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Jetstream Mechanical
3.5 / 5 stars, out of 3 reviews
808 Phoenix Dr
Ann Arbor, MI 48108
Phone: (734) 668-8010
Review Summary
Jetstream Mechanical is a heating and air conditioning company located at 808 Phoenix Dr, Ann Arbor, MI 48108. With a rating of 3.5 stars and 3 reviews, they specialize in HVAC services.
One reviewer had a negative experience with the company. They mentioned that the estimator arrived for their appointment 30 minutes late, although he did call to inform them that he was running behind. Despite the call, the reviewer was still dissatisfied with the late arrival. It’s important for companies to be punctual and respectful of their customers’ time, so this feedback should be taken into consideration by Jetstream Mechanical.
On the other hand, another reviewer had a positive experience with the company. They were impressed with the receptionist’s prompt response when they called to book a service. The reviewer mentioned that the technician who arrived the next day was courteous and efficient. This positive feedback highlights the company’s commitment to providing good customer service.
Additionally, there was a reviewer who has been using Jetstream Mechanical for 8 years for their commercial and residential properties. They have consistently been satisfied with the service provided by the company’s technicians. This long-term customer loyalty speaks volumes about the quality of work performed by Jetstream Mechanical.
Overall, Jetstream Mechanical has received a mix of positive and negative reviews. While they have some areas for improvement, such as punctuality, they have also earned the trust and loyalty of long-term customers. With a focus on addressing customer concerns and maintaining their high level of service, Jetstream Mechanical has the potential to continue growing and providing quality HVAC services to the community.
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Indoor Comfort Heating & Cooling
4.0 / 5 stars, out of 20 reviews
416 W Huron St
Ann Arbor, MI 48103
Phone: (734) 665-9860
Review Summary
Indoor Comfort Heating & Cooling is a reputable HVAC company located in Ann Arbor, MI. With a solid rating of 4.0 and a total of 20 reviews, they have gained the trust of many satisfied customers.
One customer shared their experience of purchasing a new AC and furnace from Indoor Comfort Heating & Cooling. They mentioned that although it was initially difficult to accept the cost, they were pleasantly surprised by the quality of service and products provided. The customer appreciated the professionalism and efficiency of the team, which made the experience much more manageable.
Another customer, who had George as their technician, commended his pleasant demeanor and dedication to ensuring everything was properly arranged for their AC unit. This attention to detail and customer support left a positive impression on the reviewer.
In a different review, a customer named Mike came by for a fall furnace tune-up. The customer mentioned that it was the first tune-up their system had received in the seven years since they moved into their new home in Ann Arbor. They were impressed by Mike’s expertise and thoroughness in servicing their furnace, which reassured them that their heating system was in good hands.
Overall, Indoor Comfort Heating & Cooling has proven to be a reliable HVAC company in Ann Arbor. They have a strong presence in the community, providing exceptional service and expertise to their customers. Whether it’s purchasing new equipment or maintaining existing systems, customers can trust Indoor Comfort Heating & Cooling to deliver top-notch service.
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Koch & White Heating & Cooling
4.0 / 5 stars, out of 23 reviews
2608 W Liberty St
Ann Arbor, MI 48103
Phone: (734) 663-0204
Review Summary
Koch & White Heating & Cooling is a reputable HVAC company located in Ann Arbor, MI. With a solid rating of 4.0 stars and 23 reviews, it’s clear that they have earned the trust and satisfaction of their customers.
One satisfied customer, who recently had a whole new HVAC system installed in their 25-year-old home, was thoroughly impressed with the entire process. From the initial consultation to the service itself, Koch & White demonstrated professionalism, expertise, and a commitment to cleanliness. The customer expressed their gratitude for the exceptional experience they had with the company.
Another customer expressed their gratitude for Koch & White’s prompt response and efficient service. When their heat went out on a weekend, the company came to their rescue, arriving on time and working diligently to fix the issue within the allotted service time. This customer was extremely grateful for the quick and effective resolution of their heating troubles.
One recurring theme in the reviews is the outstanding service provided by Koch & White. Customers consistently mention the knowledgeable and informative technicians who are not only skilled in their work but also maintain a neat and clean work environment. This level of service has earned the loyalty of many customers, who have repeatedly chosen Koch & White for their HVAC needs.
In conclusion, Koch & White Heating & Cooling is a highly recommended HVAC company in Ann Arbor, MI. With their impressive expertise, prompt response, and commitment to customer satisfaction, it’s no wonder they have received numerous positive reviews. Whether it’s a complete system installation or a quick fix, Koch & White is dedicated to providing top-notch service that leaves customers satisfied and confident in their HVAC solutions.
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Robertson Morrison
3.5 / 5 stars, out of 7 reviews
4721 Runway Blvd
Ann Arbor, MI 48108
Phone: (734) 249-6105
Review Summary
Robertson Morrison is a reputable company that specializes in Heating & Air Conditioning/HVAC services. With a rating of 3.5 stars and a total of 7 reviews, they have established themselves as a reliable option for HVAC needs. Located at 4721 Runway Blvd, Ann Arbor, MI 48108, they are conveniently accessible to residents in the area.
One satisfied customer raved about the excellent service provided by Robertson Morrison. They were extremely happy with the job that was done and expressed gratitude for the professional service received. The customer specifically mentioned Chris K., who demonstrated a deep understanding and knowledge of HVAC systems. It’s clear that the expertise of the technicians at Robertson Morrison is highly valued by their customers.
Another customer had a positive experience with Greg, one of the experienced HVAC professionals from Robertson Morrison. Greg arrived promptly at 6:30 am for a furnace tune-up and displayed extensive knowledge in the field. In addition to completing the requested service, Greg also took the time to show the customer other aspects of their HVAC system. This level of care and attention to detail is a testament to the quality of service provided by Robertson Morrison.
However, not all experiences with Robertson Morrison have been positive. One customer mentioned an issue with a new HVAC unit installation in 2013. It was discovered that the drain pipe was incorrectly installed, resulting in a leak. While this was undoubtedly a frustrating experience for the customer, it’s important to note that this review was from 2018, and it’s possible that Robertson Morrison has taken steps to address and rectify such issues since then.
Overall, Robertson Morrison appears to be a reliable choice for Heating & Air Conditioning/HVAC services in Ann Arbor. Despite the occasional negative experience, the majority of customers have expressed satisfaction with the professionalism and expertise of the technicians. If you’re in need of HVAC services, it may be worth considering Robertson Morrison for their quality service and knowledgeable staff.
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Hutzel Plumbing & Heating Company
2.5 / 5 stars, out of 50 reviews
2311 S Industrial Hwy
Ann Arbor, MI 48104
Phone: (734) 665-9111
Review Summary
The Hutzel Plumbing & Heating Company has a rating of 2.5 stars based on 50 reviews. They specialize in plumbing, heating & air conditioning/HVAC, and water heater installation/repair. Located at 2311 S Industrial Hwy, Ann Arbor, MI 48104, their phone number is (734) 665-9111.
One satisfied customer shared their experience of having their furnace repaired on the coldest night of the year. They woke up with icicles for hands and Hutzel Plumbing & Heating came to the rescue. They gave a 5-star rating and appreciated the prompt response and efficient service.
Another customer had a positive experience with Hutzel Emergency furnace repair. They praised the quick response time and the technician, Jalen, who was knowledgeable and attentive to their questions and concerns. This customer also gave a 5-star rating.
However, there was a negative review from a customer who had a service contract with the company. They expressed disappointment and frustration with the prolonged wait time for service and the company’s failure to honor the contract. This customer gave a 1-star rating.
Based on the available reviews, it appears that Hutzel Plumbing & Heating Company has both satisfied and dissatisfied customers. It is important for potential customers to consider these mixed reviews when making a decision about using their services.
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A & B Radiator Services
4.5 / 5 stars, out of 9 reviews
4001 Jackson Rd
Ann Arbor, MI 48103
Phone: (734) 761-7834
Review Summary
A & B Radiator Services is an auto repair shop located at 4001 Jackson Rd, Ann Arbor, MI 48103. With a rating of 4.5 and a review count of 9, it is evident that this establishment has built a solid reputation for itself in the community.
Specializing in auto repair and heating & air conditioning/HVAC services, A & B Radiator Services is a one-stop destination for all your car maintenance needs. Whether you need a radiator repair, HVAC system servicing, or any other type of auto repair, you can rely on their expertise and experience.
Customers have praised the exceptional service provided by A & B Radiator Services. One reviewer mentioned that they visited the shop with a van that had heating issues. The owner, Larry, advised them to check the antifreeze levels before bringing the van in. This helpful suggestion and the overall positive experience earned them a 5-star rating.
Another customer brought in a 2000 Mercury Sable that had a rusted heater core, a common issue with cars of that era. A & B Radiator Services efficiently resolved the problem, leaving the customer satisfied with their services and awarding them a 5-star rating.
Several reviewers have also highlighted the great customer service provided by A & B Radiator Services. They appreciate the honesty and quality of work delivered by the staff. This consistent level of excellence has earned the shop a loyal customer base.
If you are in need of top-notch auto repair services in Ann Arbor, MI, A & B Radiator Services is the place to go. Their knowledgeable staff, excellent customer service, and expertise in radiator repairs and HVAC systems make them a trusted choice in the area. Give them a call at (734) 761-7834 to schedule an appointment and experience their outstanding service for yourself.
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On the Mark Mechanical
3.5 / 5 stars, out of 11 reviews
45 Enterprise Dr
Ann Arbor, MI 48103
Phone: (734) 222-0918
Review Summary
On the Mark Mechanical is a reputable company that specializes in HVAC services, water heater installation/repair, and air duct cleaning. With a rating of 3.5 out of 5 stars and 11 reviews, they have proven themselves to be a reliable choice for customers in Ann Arbor, MI.
One satisfied customer shared their positive experience with On the Mark Mechanical. They were in need of hot water heater repairs on a Friday night, and despite the late hour, the company made an effort to fix the issue. This level of dedication and availability sets them apart from other service providers. The customer was highly impressed with their prompt response and gave them a rating of 5 stars.
Another customer expressed their gratitude for the company’s expertise and customer service. They needed an in-house humidifier but had limited knowledge on the subject. On the Mark Mechanical not only helped educate them about their options but also installed a system that was tailored to their needs rather than pushing for the most expensive solution. This personalized approach and willingness to go the extra mile earned them a 5-star rating.
While most of the experiences with On the Mark Mechanical have been positive, one reviewer did express a minor concern. They had used the company’s services three times and found their work to be satisfactory and reasonably priced. However, they did mention that two out of the three times they had used the service, there were some issues. Although the reviewer did not provide specific details about the problems, they still acknowledged the fair pricing and gave the company a rating of 3 stars.
Overall, On the Mark Mechanical has been praised for their responsiveness, expertise, and fair pricing. With their dedication to customer satisfaction and a wide range of services, they are a reliable choice for anyone in need of HVAC, water heater, or air duct services in Ann Arbor, MI.
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Edwards Plumbing & Heating
2.0 / 5 stars, out of 82 reviews
Ann Arbor, MI 48108
Phone: (866) 744-5568
Review Summary
Edwards Plumbing & Heating has received a total of 82 reviews. They specialize in plumbing and heating & air conditioning/hvac services. With a rating of 2.0, it’s clear that their customers have had mixed experiences with their services.
One satisfied customer praised Mark Edwards Plumbing for their amazing job. They found the team to be professional, thorough, and courteous. The repairs were completed in a timely manner and the cost was lower than expected. This positive review is a testament to the high level of service provided by Edwards Plumbing & Heating.
Another customer had an emergency situation with a failed sump pump that caused flooding in their basement. Edwards Plumbing & Heating was the only company that responded promptly to their call for help. Brandon, the technician, was friendly and efficient in replacing the sump pump. This positive experience in a time of crisis speaks to the reliability and responsiveness of Edwards Plumbing & Heating.
However, not all customers have had such positive experiences. One customer had a sub-pump and water backup system installed by Edwards Plumbing & Heating at a cost of over $3000. Unfortunately, less than 18 months later, the sub-pump failed on a weekend. This customer expressed their disappointment with the durability of the system and the inconvenience caused by the failure.
Overall, Edwards Plumbing & Heating offers a range of services in plumbing and heating & air conditioning/hvac. While some customers have had positive experiences with their professionalism and responsiveness, others have faced issues with the durability of their installations. It’s important for potential customers to consider these factors when deciding whether to engage their services.
Learn More About Edwards Plumbing & Heating Here
Four Seasons Heating and Cooling
4.5 / 5 stars, out of 29 reviews
116 W Liberty St
Ann Arbor, MI 48104
Phone: (734) 757-4482
Review Summary
Four Seasons Heating and Cooling is a reputable HVAC company located in Ann Arbor, MI. With a rating of 4.5 stars and 29 reviews, they have proven to be a reliable choice for heating and air conditioning services.
One satisfied customer shared their positive experience after their furnace died and they had their HVAC system replaced by Four Seasons. They were impressed with the competitive quote they received, which was lower than other local companies. The technicians were punctual, arriving on time every day, and adhered to safety protocols by wearing masks. This customer gave Four Seasons a 5-star rating, highlighting their professionalism and quality service.
Another customer praised Four Seasons for their consistent annual heat and AC pre-season tune-ups. They have been relying on their services for years and have always been satisfied with the work done by Ben, one of their technicians. This customer mentioned that Ben is not only prompt but often arrives early, demonstrating his dedication to providing excellent service. They also described him as pleasant to work with. This positive review further reinforces Four Seasons’ reputation for delivering reliable and efficient HVAC services. The customer gave them a 5-star rating.
However, not all reviews were positive. One dissatisfied customer expressed their disappointment with Four Seasons’ customer service. As a General Contractor themselves, they claimed to have never encountered someone as unprofessional as the representative they dealt with at Four Seasons. The customer felt that their concerns were not taken seriously and were treated in an unprofessional manner. This negative review highlights an area where Four Seasons may need to improve their customer service to ensure a consistently positive experience for all clients.
Overall, Four Seasons Heating and Cooling has received mostly positive reviews from their customers. With their competitive pricing, punctuality, and commitment to safety, they have proven themselves as a reliable choice for HVAC services. However, they should address any customer service concerns to maintain their reputation as a top-notch heating and cooling company.
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Edwards Plumbing and Heating of Ann Arbor
1.5 / 5 stars, out of 4 reviews
3830 Packard Rd
Ste 160
Ann Arbor, MI 48108
Phone: (866) 813-8463
Review Summary
Edwards Plumbing and Heating of Ann Arbor is a company that specializes in heating, air conditioning, and plumbing services. With a rating of 1.5 stars out of 5 and a total of 4 reviews, it seems that their customers have had a less than satisfactory experience with their services.
One reviewer, Jeff, had a negative experience with Edwards Plumbing and Heating. He mentioned that the technician, Jeff, was on time and took pictures of the issue at hand. However, he expressed disappointment in the lack of communication from the company’s boss. Despite being promised a call, Jeff never received one, leaving him frustrated and dissatisfied with the overall service.
Another reviewer gave the technician a 5-star rating but expressed dissatisfaction with the office staff. They mentioned that they had scheduled an appointment to unclog their sewer line but were let down by the office’s lack of organization. This inconsistency in service and communication can be frustrating for customers who rely on the company for their plumbing needs.
In another review, a customer called Edwards Plumbing because they had a plugged drain and water in their laundry room. Unfortunately, by the time the company arrived, the situation had escalated to raw sewage in another part of their property. This delay in response and the subsequent damage caused by the delay reflects poorly on the company’s ability to handle emergencies effectively.
Overall, the reviews for Edwards Plumbing and Heating of Ann Arbor paint a picture of a company that struggles with communication, organization, and timely response. Customers have expressed disappointment in the lack of follow-up from the company’s boss, as well as issues with their office staff. Additionally, delays in responding to emergencies have resulted in further damage to customers’ properties. These factors contribute to the low rating of 1.5 stars, indicating that there is room for improvement in the services provided by Edwards Plumbing and Heating of Ann Arbor.
Learn More About Edwards Plumbing and Heating of Ann Arbor Here
