Welch’s Heating & Air

image of business Welch

4.0 / 5 stars, out of 5 reviews

3013 E US Hwy 54
Andover, KS 67002

Phone: (316) 733-1600

Review Summary

Welch’s Heating & Air is a reputable heating and air conditioning company located in Andover, KS. With a rating of 4.0 and a total of 5 reviews, they have established themselves as a reliable and efficient service provider in the HVAC industry.

One of their satisfied customers had an exceptional experience with Welch’s Heating & Air. When their restaurant’s unit needed immediate attention, the owner personally visited the establishment on the same day. Impressed by their prompt response, the customer was pleased to see that the following day, Welch’s Heating & Air arrived with a brand new unit. The customer highly recommends their services and commends them as the “REAL DEAL”.

Another customer had the pleasure of Welch’s Heating & Air servicing their heating unit. The technician who arrived was not only professional but also thorough in their work. The customer expressed satisfaction with the technician’s ability to assess and ensure the unit was in good condition. This reliability and attention to detail left a positive impression on the customer.

However, not all experiences were as positive. One customer contacted Welch’s Heating & Air to fix their hot water heater. Unfortunately, the outcome was not what they expected. Upon inspection, the technician determined that the heater was cracked and needed to be replaced. The customer was disappointed that they were only offered the option of a new unit without any attempt to fix the existing one. This lack of flexibility and limited solution options left the customer dissatisfied.

In conclusion, Welch’s Heating & Air is an HVAC company that has gained a solid reputation in Andover, KS. With their prompt response, professionalism, and attention to detail, they have satisfied numerous customers. However, there have been some instances where the lack of flexibility in their solutions has left customers wanting more. Overall, Welch’s Heating & Air is a reliable choice for heating and air conditioning services in the area.

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Ball Heating and Air Conditioning

image of business Ball Heating and Air Conditioning

3.5 / 5 stars, out of 6 reviews

1105 W Hwy 54
Ste A
Andover, KS 67002

Phone: (316) 733-4670

Review Summary

Ball Heating and Air Conditioning is a reputable HVAC company located in Andover, KS. With a solid rating of 3.5 stars and a total of 6 reviews, they offer a range of services including Heating & Air Conditioning/HVAC, Water Heater Installation/Repair, and Air Duct Cleaning.

Customers have praised the promptness and efficiency of Ball Heating and Air Conditioning’s service. One reviewer mentioned that they called at 8am and the technicians were at their house by 10am. The service technician was friendly and quickly identified and resolved the issue with their heater, earning them a 5-star rating.

Another satisfied customer highlighted the professionalism and reliability of the company. They mentioned that Ball Heating and Air Conditioning came out multiple times to work on their heater, and each time the work was great and the bill was fair. They also appreciated the company’s punctuality and commitment to keeping their word.

However, there was one negative review regarding the customer service provided by the company. The reviewer expressed their disappointment with the attitude and lack of care displayed by a staff member. They claimed to have been caught in multiple lies and were hung up on, with subsequent calls being ignored. This reviewer rated their experience with Ball Heating and Air Conditioning as 1 star.

Overall, Ball Heating and Air Conditioning seems to have a good track record of providing efficient and reliable HVAC services. While the negative review raises concerns about their customer service, it is important to consider the overall positive feedback from other satisfied customers.

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Hanna Heating & Air Conditioning

2.5 / 5 stars, out of 6 reviews

2015 N Andover Rd
Andover, KS 67002

Phone: (316) 733-7913

Review Summary

Hanna Heating & Air Conditioning is a company that specializes in Heating & Air Conditioning/HVAC services. With a rating of 2.5 and a total of 6 reviews, they have received mixed feedback from their customers.

One customer had a negative experience with Hanna Heating & Air Conditioning. They had their furnace serviced and were told that there was a crack and that they needed a new furnace. However, after seeking a second opinion, they were informed that there was no crack. This discrepancy in diagnosis raises concerns about the accuracy and reliability of the company’s assessments.

On the other hand, another customer had a positive experience with the company. They had issues with their furnace and called Hanna Heating & Air Conditioning for assistance. Despite the fact that they had neglected to schedule maintenance, the company promptly arrived and cleaned up the furnace, resolving the problem effectively.

However, another customer had a negative experience with Hanna Heating & Air Conditioning. They claim that the company improperly diagnosed their issue, sold them unnecessary items, and then expected them to be grateful when the problem was finally fixed. This suggests a lack of professionalism and transparency in their approach to customer service.

Overall, the reviews for Hanna Heating & Air Conditioning highlight both positive and negative experiences. It is important for potential customers to consider these mixed reviews and weigh the pros and cons before deciding to engage the services of this company.

Learn More About Hanna Heating & Air Conditioning Here