Key Heating & Air Conditioning
1.0 / 5 stars, out of 1 reviews
69 Main St
Alton, NH 03809
Phone: (603) 436-8811
Review Summary
Key Heating & Air Conditioning is a company based in Alton, NH that specializes in Heating & Air Conditioning/HVAC and Water Heater Installation/Repair. With a rating of 1.0, they have received a review that highlights a concerning issue.
The reviewer mentions that during the installation of the condenser outside, the workmen from Key Heating & Air Conditioning tore down the insulation in the basement and failed to replace it. This has resulted in exposed pipes and potentially compromised insulation.
This negligence is a serious concern as it not only compromises the insulation of the basement, but also poses a potential risk to the overall functionality and efficiency of the heating and air conditioning system. It is disappointing that a company specializing in HVAC and water heater services would overlook such a crucial aspect of their work.
It is important for companies like Key Heating & Air Conditioning to take responsibility for their actions and ensure that all aspects of their work, including insulation and safety measures, are properly addressed and completed. This incident raises questions about the professionalism and attention to detail of Key Heating & Air Conditioning.
Customers rely on HVAC companies to provide reliable and efficient services, and incidents like this can greatly impact their trust and satisfaction. It is crucial for Key Heating & Air Conditioning to address this issue promptly and take the necessary steps to rectify their mistake, such as replacing the torn insulation and ensuring the exposed pipes are properly insulated.
Overall, based on this review, it is evident that Key Heating & Air Conditioning failed to meet the expectations of the reviewer. Their negligence in replacing the torn insulation raises concerns about their professionalism and attention to detail. It is crucial for companies in this industry to prioritize customer satisfaction and ensure that all aspects of their work are completed to a high standard.
