Summit Air Heating & Cooling
4.5 / 5 stars, out of 48 reviews
Aliso Viejo, CA 92656
Phone: (949) 205-8845
Review Summary
Summit Air Heating & Cooling is a reputable HVAC company located in Aliso Viejo, CA. With a rating of 4.5 stars and 48 reviews, they have proven to be a reliable choice for heating and air conditioning services.
One satisfied customer shared their experience during an OC heat wave when their A/C stopped working. They called multiple repair companies, but Summit Air was the only one willing to provide prompt service. Despite the high demand, the company managed to fix their A/C in a timely manner, earning a well-deserved 5-star rating.
However, not all experiences with Summit Air were positive. Another reviewer expressed their disappointment with a technician named Michael. They claimed that he was extremely rude and provided unreliable service. The reviewer had scheduled an appointment within a specific timeframe, but Michael failed to show up. This incident resulted in a 1-star rating and left the customer dissatisfied.
Another reviewer encountered an issue with their HVAC system in their residential townhouse. While the heat worked fine, the air conditioning failed to cool the house effectively. Despite this setback, Summit Air attempted to troubleshoot the problem by inspecting the heat exchanger outside. Unfortunately, they were unable to fully resolve the issue, resulting in a 2-star rating.
Overall, Summit Air Heating & Cooling has received positive feedback for their prompt and reliable service during challenging times. However, there have been isolated instances where customers were dissatisfied with the behavior of a specific technician or the inability to fully resolve an issue. It is important to note that these experiences may not be reflective of the company as a whole, as every business can have occasional hiccups. Nevertheless, Summit Air should take these criticisms constructively and strive to improve their customer service and technical expertise to maintain their reputation as a trusted HVAC provider in Aliso Viejo, CA.
Learn More About Summit Air Heating & Cooling Here
South County Plumber
5.0 / 5 stars, out of 5 reviews
Aliso Viejo, CA 92656
Phone: (949) 371-5993
Review Summary
South County Plumber is a highly recommended plumbing service in Aliso Viejo, CA. With an impressive 5-star rating and a track record of excellent customer reviews, it’s clear that they provide top-notch service in the plumbing, heating & air conditioning, and water heater installation/repair categories.
One satisfied customer shared their experience, stating, “It’s a dirty job but someone has to do it! You might as well let South County Plumbing take care of it. This is the third time I have used them for both my…” The customer was clearly pleased with the service they received and appreciative of South County Plumber’s expertise.
Another customer had a water heater emergency and was impressed with South County Plumber’s quick response. They said, “WOW! Alex came right out when our water heater died. A few hours later, hot water!!! A really nice guy, fast quality service. Very reasonable rates.” It’s clear that South County Plumber not only provides fast and efficient service, but also maintains reasonable pricing.
One customer had an issue with their AC and called South County Plumber for help. They were thrilled with the prompt response and said, “Alex is awesome. My AC was not running and I called him in the morning. He was able to fit me into his schedule and came within 2 hrs.” It’s evident that South County Plumber prioritizes customer satisfaction by providing timely service.
Overall, South County Plumber has a strong reputation for delivering quality service in the plumbing, heating & air conditioning, and water heater installation/repair fields. With their expertise, prompt response, and reasonable rates, it’s no wonder they have received such positive reviews from their customers.
Learn More About South County Plumber Here
Guardian Home Energy
4.0 / 5 stars, out of 50 reviews
22681 Oakgrove
Ste 521
Aliso Viejo, CA 92656
Phone: (949) 546-7858
Review Summary
Guardian Home Energy is a reputable company that specializes in insulation installation, solar installation, and heating & air conditioning/HVAC services. With a solid rating of 4.0, they have garnered positive feedback from their customers.
One satisfied customer shared their amazing experience with Guardian Home Energy. From start to finish, they were impressed with the top-notch service provided. The customer, who resides in a lower unit, needed assistance with sound insulation. Brian, a representative from Guardian Home Energy, promptly visited their location and delivered exceptional results. The customer expressed their absolute happiness with the outcome.
Another customer, although not an expert in the insulation business, appreciated the transparency of Guardian Home Energy. When requesting a quote, they specifically asked for the depth of the insulation to be included. This attention to detail and willingness to accommodate the customer’s specific requirements left a positive impression.
However, not all experiences were as positive. One customer had a disappointing encounter with the company. They had taken time off work to be present for a scheduled service appointment at 4:30 PM. Unfortunately, during the appointment window, Guardian Home Energy canceled on them. This unexpected cancellation resulted in frustration and inconvenience for the customer.
In conclusion, Guardian Home Energy has received generally favorable reviews for their insulation installation, solar installation, and heating & air conditioning/HVAC services. However, it is essential for them to improve their scheduling and communication processes to avoid disappointing their customers in the future.
