W W Fairbairn & Sons
3.0 / 5 stars, out of 2 reviews
7537 S US 31 Hwy
Alanson, MI 49706
Phone: (231) 548-2244
Review Summary
W W Fairbairn & Sons is a well-known company in the Alanson, MI area, specializing in Heating & Air Conditioning/HVAC and Plumbing services. With a rating of 3.0, they have received mixed reviews from customers.
One satisfied customer had an emergency water leak from their well pump in the middle of the night and called the company for help. They were impressed with the prompt response and efficient service. Steve in service quickly dispatched Josh, who arrived within two hours to fix the issue. The customer gave them a 5-star rating for their timely assistance and professional work.
On the other hand, another customer mentioned that while W W Fairbairn & Sons is an established business in the area, their services come at a higher price. The customer acknowledged their reliability but felt that the cost was too steep. This customer gave them a 1-star rating. It is worth noting that this review was posted in 2021, and the company may have made improvements since then.
Overall, W W Fairbairn & Sons offers heating, air conditioning, and plumbing services to the Alanson community. While their prices may be on the higher side, they have a reputation for reliability. It’s important for potential customers to weigh the cost against the quality of service provided by the company.
Learn More About W W Fairbairn & Sons Here
Northwest Mechanical
3.5 / 5 stars, out of 3 reviews
8315 US Hwy 31
Alanson, MI 49706
Phone: (231) 348-4400
Review Summary
Northwest Mechanical is a reputable company that specializes in plumbing and heating & air conditioning services. With a rating of 3.5 stars out of 5 and a total of 3 reviews, they have been providing reliable services to the residents of Alanson, MI.
One satisfied customer mentioned that Northwest Mechanical installed their A/C, humidifier, and made adjustments to their furnace. The customer praised Mitch for his excellent service and helpfulness in addressing their questions and concerns. This positive experience highlights the professionalism and expertise of the company.
However, there was a negative review from a customer who had a different experience. They claimed that the technician provided terrible service by misdiagnosing a problem with their hot water heater. According to the reviewer, the technician insisted on replacing the entire hot water heater, costing $1,200, when it turned out to be a simple sensor issue that could have been resolved for $75. This incident raises concerns about the accuracy of the diagnosis and the transparency of the pricing. It is important for Northwest Mechanical to ensure that their technicians accurately diagnose and provide fair pricing to their customers.
Another positive review mentioned that Northwest Mechanical was called for service on their heating system. The company arrived on time and displayed professionalism throughout the process. The technician quickly identified the problem and even had the necessary parts to fix it, showcasing their efficiency and preparedness.
In summary, Northwest Mechanical has received a mix of positive and negative reviews. While they have demonstrated professionalism and expertise in certain instances, there is room for improvement in terms of accurate diagnoses and transparent pricing. Customers should be able to rely on their services with confidence, and Northwest Mechanical should strive to address any concerns and provide consistent high-quality service.
