The AC Guys
1.0 / 5 stars, out of 1 reviews
Alamogordo, NM 88310
Phone: (575) 214-9672
Review Summary
The AC Guys in Alamogordo, NM 88310 have received a negative review. The reviewer expressed their dissatisfaction with the service they received, describing it as dishonest and akin to highway robbery. They had initially asked for the service call price and were told it would be $95. However, after the necessary part was ordered and installed, the final cost seemed to be significantly higher than expected.
This review raises concerns about the transparency and pricing practices of The AC Guys. Customers should be able to trust that the service providers they hire are upfront about costs and do not engage in deceptive practices. The reviewer’s experience suggests that this may not be the case with The AC Guys.
It is important for businesses in the heating and air conditioning industry, like The AC Guys, to prioritize honesty and fairness in their dealings with customers. Transparency and clear communication about pricing are key to building trust and maintaining a positive reputation.
Based on this review, potential customers may be hesitant to engage the services of The AC Guys. It is crucial for the business to address the concerns raised by this reviewer and take steps to improve their practices. This could involve revisiting their pricing structure, ensuring that customers are provided with accurate and upfront information about costs, and implementing measures to prevent any potential misunderstandings.
Overall, The AC Guys’ rating of 1.0 and negative review highlight the importance of transparency, fairness, and clear communication in the HVAC industry. Customers should feel confident that they are receiving reliable and trustworthy service from providers like The AC Guys.
Learn More About The AC Guys Here
Raytech Refrigeration, Heating & Cooling
5.0 / 5 stars, out of 1 reviews
Alamogordo, NM 88310
Phone: (575) 551-4600
Review Summary
Raytech Refrigeration, Heating & Cooling is a top-notch HVAC company based in Alamogordo, NM. With a perfect 5.0 rating and a glowing review, they have proven themselves to be the best in their field.
The reviewer had an unfortunate experience when their A/C went out late in the afternoon. They noticed a strange noise coming from outside and immediately called four other companies in town the next morning. However, none of them were able to provide the same level of service and expertise as Raytech Refrigeration, Heating & Cooling.
Raytech Refrigeration, Heating & Cooling came to the rescue and quickly fixed the A/C issue. The reviewer was extremely impressed with their prompt response and professional service. The fact that they were able to solve the problem that others couldn’t speaks volumes about their knowledge and skill in the HVAC industry.
The reviewer highly recommends Raytech Refrigeration, Heating & Cooling to anyone in need of HVAC services. Their dedication to customer satisfaction and ability to tackle even the most challenging problems make them stand out from the competition. If you’re looking for a reliable and trustworthy HVAC company in Alamogordo, look no further than Raytech Refrigeration, Heating & Cooling.
Learn More About Raytech Refrigeration, Heating & Cooling Here
Porky’s Heating & Cooling
1.0 / 5 stars, out of 1 reviews
3360 Scenic Dr
Alamogordo, NM 88310
Phone: (575) 437-8868
Review Summary
Porky’s Heating & Cooling is a company that specializes in heating and air conditioning services. With a rating of 1.0, they have received mixed reviews from customers. One reviewer had a negative experience with the company and left a 1-star rating.
The reviewer called Porky’s and was quoted $1600 and change for the 6500 Master cool. However, when the technicians arrived, they brought a unit that was just slightly larger than the one the reviewer already had. This was disappointing and did not meet the reviewer’s expectations.
It is important for companies to accurately quote prices and provide the products and services they promise. In this case, it seems that Porky’s Heating & Cooling did not deliver on their initial quote and failed to provide the appropriate equipment. This lack of professionalism and attention to detail is concerning for potential customers.
When choosing a heating and cooling company, it is crucial to find one that is reliable, transparent, and provides excellent customer service. Based on this negative review, it may be wise to consider other options in the Alamogordo area for heating and air conditioning services.
Learn More About Porky’s Heating & Cooling Here
MGS Refrigeration Heating & Cooling
4.0 / 5 stars, out of 8 reviews
2749 N Florida Ave
Alamogordo, NM 88310
Phone: (575) 443-1249
Review Summary
MGS Refrigeration Heating & Cooling is a reputable HVAC and air duct cleaning company located in Alamogordo, NM. With a rating of 4.0 out of 5, they have received positive reviews from their customers.
One satisfied customer highly recommends their services, praising technician Ben for his exceptional skills, professionalism, and informative approach. The customer was pleased with the timely manner in which their AC unit was fixed.
However, there was one negative review from a customer who had a bad experience. They called MGS Refrigeration Heating & Cooling for a bid on a new heating and air-conditioning system, but received a bid for someone else’s home instead. The customer reached out to address the mistake but did not receive a satisfactory resolution.
Another customer had a more serious issue when a technician accidentally fell through their ceiling. Although the company sent someone to patch it up, the quality of the repair was subpar. A year later, the ceiling started cracking again, prompting the customer to contact the company for a look. The outcome of the situation is unknown.
Overall, MGS Refrigeration Heating & Cooling has received a mix of positive and negative feedback. While they have skilled technicians who provide excellent service, there have been instances where mistakes were made or repairs were not up to par. It is important for potential customers to thoroughly communicate their needs and expectations to ensure a satisfactory experience.
Learn More About MGS Refrigeration Heating & Cooling Here
Otero Plumbing & Heating
3.5 / 5 stars, out of 6 reviews
204 W 10th St
Alamogordo, NM 88310
Phone: (575) 443-1975
Review Summary
Otero Plumbing & Heating is a plumbing and HVAC company located at 204 W 10th St, Alamogordo, NM 88310. They have a rating of 3.5 stars based on 6 reviews.
One satisfied customer had a plumbing emergency over the weekend and contacted Otero Plumbing & Heating for an appointment on Monday. They praised the company for promptly responding and resolving their backed-up trailer issue. The customer gave them a 5-star rating.
However, another customer had a negative experience with their swamp cooler service. Despite being assured that it had been cleaned and would work fine for the rest of the summer, the cooler failed to function properly. This customer gave Otero Plumbing & Heating a 1-star rating.
There was also a customer who had been using Otero Plumbing & Heating for years and generally had positive experiences with their services. However, when they hired the company to install a new water line, a supposedly routine job, they were disappointed. The customer gave them a 2-star rating.
Overall, Otero Plumbing & Heating has received mixed reviews. While they have satisfied customers who appreciate their promptness, courtesy, and quality of work, there are also customers who have experienced issues with their services. It’s important for potential customers to consider these different perspectives when making a decision.
Learn More About Otero Plumbing & Heating Here
Lane Plumbing
2.5 / 5 stars, out of 5 reviews
1229 Oregon Ave
Alamogordo, NM 88310
Phone: (575) 437-2811
Review Summary
Lane Plumbing is a company based in Alamogordo, NM that specializes in plumbing, water heater installation/repair, and heating & air conditioning/HVAC services. With a rating of 2.5 stars and a total of 5 reviews, Lane Plumbing has received mixed feedback from customers.
One reviewer expressed their dissatisfaction with the customer service, stating that the technician who came to fix a water leak under their water heater never returned after promising to do so. This negative experience highlights the importance of reliable and responsive service.
On the other hand, another customer has been a loyal patron of Lane Plumbing for a couple of years and has always been pleased with their work. They commend the courteous plumbers and express complete trust in the company for any plumbing needs.
An additional review praises Lane Plumbing for their fast, friendly, and efficient service. The customer specifically mentions the positive experience they had with a technician named Tomas.
While Lane Plumbing has received both negative and positive feedback, it is clear that they have the potential to provide satisfactory service. However, improvements in customer service and follow-up would greatly enhance the overall customer experience.
Learn More About Lane Plumbing Here
Anderson Refrigeration
1.0 / 5 stars, out of 2 reviews
710 Maryland Ave
Alamogordo, NM 88310
Phone: (575) 437-8792
Review Summary
Anderson Refrigeration is a company based in Alamogordo, NM, specializing in Heating & Air Conditioning/HVAC services. With a rating of 1.0 and only two reviews, it’s clear that their customers have not had the best experiences with them.
The first review recounts a disappointing encounter with Anderson Refrigeration. The customer mentions that they had their AC unit installed by the company over a decade ago, and while the initial installation was satisfactory, their most recent experience was far from pleasant. The reviewer expresses their wish for a zero-star rating, emphasizing their dissatisfaction with the service provided. Unfortunately, no specific details are provided about the recent experience, leaving us with limited insight into the exact issues faced.
In the second review, the customer contacted Anderson Refrigeration to inquire about an estimate for insulation installation in their attic. The company scheduled an appointment for September 9, 2020, after 5 pm. However, the customer expresses frustration as Anderson Refrigeration failed to show up, leading them to finally give up on the company. This lack of professionalism and commitment to honoring appointments is a clear letdown for any customer.
Based on these reviews, it appears that Anderson Refrigeration has not been able to meet the expectations of their customers. The lack of promptness and reliability demonstrated in the second review, combined with the dissatisfaction expressed in the first review, raises concerns about the company’s overall quality of service and customer satisfaction.
