Bay Flooring
1.0 / 5 stars, out of 3 reviews
831 Rappahannock Dr
White Stone, VA 22578
Phone: (804) 435-0947
Review Summary
Bay Flooring has received a rating of 1.0 based on 3 reviews. The reviewers have expressed their dissatisfaction with various aspects of their experience with the company.
One reviewer mentioned that Bay Flooring provided an estimate that was 200 sq ft over State Farms careful measurements. Despite putting a significant down payment on the job, the company refused to do a second estimate. This lack of attention to detail and refusal to address the issue reflects poorly on Bay Flooring’s professionalism and commitment to customer satisfaction.
Another reviewer was disappointed that they had to vacuum the carpets themselves after Bay Flooring completed the job. Additionally, there was a stain left behind, and the shoe molding was scratched. These issues indicate a lack of thoroughness and care in the installation process, which is crucial for a flooring company.
A third reviewer criticized the unprofessionalism of the staff at Bay Flooring. They mentioned that the company took days to set up appointments and even canceled appointments after they were scheduled. This kind of behavior is highly unprofessional and demonstrates a lack of respect for the customer’s time and needs.
Overall, based on these reviews, it seems that Bay Flooring has significant issues with their customer service, attention to detail, and professionalism. Potential customers should consider these factors before choosing to work with this company.
