Floor Store
2.0 / 5 stars, out of 4 reviews
12 Main St
West Stockbridge, MA 01266
Phone: (413) 232-7175
Review Summary
The Floor Store, located at 12 Main St in West Stockbridge, MA, has received mixed reviews from customers. With a rating of 2.0 stars out of 5, it seems that some customers have had negative experiences with this establishment.
One reviewer shared their disappointment with the Floor Store’s handling of a leveling problem in their house. Despite being assured that the issue would be resolved to their satisfaction, the reviewer was left unsatisfied with the outcome. This negative experience may deter potential customers who are seeking reliable and satisfactory service.
Another reviewer had a similarly negative experience with the Floor Store. They hired the store to carpet their guest room, but were met with horrible service and what they describe as “shake-downs.” The reviewer’s story suggests that they were not treated with respect or received the service they expected. This kind of negative experience is concerning and may discourage others from choosing the Floor Store for their carpeting needs.
Additionally, a customer who visited the Floor Store for a tile shower installation was left disappointed. The reviewer found that the tile walls in the shower were installed without the level of expertise they were expecting. This lack of attention to detail and quality may lead potential customers to question the Floor Store’s ability to provide satisfactory tile installation services.
While the Floor Store offers both carpeting and flooring services, these negative reviews raise concerns about the quality of their work and customer service. It is important for potential customers to consider these experiences before making a decision to work with the Floor Store.
