Montgomery Flooring
3.5 / 5 stars, out of 3 reviews
8986 Cincinnati Columbus Rd
West Chester, OH 45069
Phone: (513) 469-9663
Review Summary
Montgomery Flooring is a reputable flooring company located in West Chester, OH. With a rating of 3.5 stars and a total of 3 reviews, they have established themselves as a reliable option for flooring solutions.
One reviewer expressed their disappointment with the service provided by the company. They mentioned that although the end result was good, the service itself left a lot to be desired. Specifically, one of the workers slammed shut their basement door, despite being instructed to leave it ajar. This incident undoubtedly caused frustration for the reviewer.
On the other hand, another reviewer had a positive experience with Montgomery Flooring. They acknowledged that there were some odd communication methods, such as minimal use of email and the need to call the office and wait for their representative to get back to them. However, they were pleased with the overall outcome of the project and gave the company a 5-star rating.
The third reviewer had a similar positive experience, praising the work done by Bob and Chris on their hardwood floor. They even went above and beyond their duty to ensure that the job exceeded expectations. This reviewer expressed their gratitude and thanked Montgomery Flooring for their exceptional service.
Overall, Montgomery Flooring has received mixed feedback from customers. While some reviewers had issues with the service provided, others were highly satisfied with the results. It is important for potential customers to consider these different experiences when making a decision. However, it is worth noting that the positive reviews outweigh the negative ones, indicating that Montgomery Flooring has the potential to deliver quality flooring solutions to their customers.
Learn More About Montgomery Flooring Here
MSI
4.0 / 5 stars, out of 5 reviews
8556 Trade Center Drive
Ste 300
West Chester, OH 45069
Phone: (513) 712-5300
Review Summary
MSI is a reputable company in the building supplies and flooring industry. With a rating of 4.0, they have proven to provide quality products and services to their customers. Located at 8556 Trade Center Drive, Ste 300, West Chester, OH 45069, MSI is easily accessible to customers in the area.
Their friendly and helpful staff has consistently provided great assistance to customers. One reviewer mentioned that they have made several trips to MSI and have always found the staff to be helpful and friendly. The staff at MSI has gone above and beyond, pulling out many slabs for customers to choose from as they make their selections.
The variety of options available at MSI is also worth mentioning. Customers appreciate the wide range of choices when it comes to building supplies and flooring. Another reviewer mentioned that they liked the variety to choose from, making their experience at MSI a positive one.
However, it is important to note that there have been negative experiences as well. One reviewer mentioned their disappointment with the women working at the front counter. They found them to be beyond rude while waiting up front near check-in. This negative experience made the reviewer decide not to do business with MSI again.
Overall, MSI is a reliable company with a strong presence in the building supplies and flooring industry. Their helpful and friendly staff, along with a variety of options, make them a go-to choice for customers. While there have been isolated incidents of poor customer service, the majority of reviews speak highly of their experiences with MSI.
Simply Floors
4.0 / 5 stars, out of 3 reviews
7588 Voice Of America Centre Dr
West Chester, OH 45069
Phone: (513) 342-1181
Review Summary
Simply Floors is an exceptional family-owned business that specializes in carpeting and flooring. With a strong reputation and a rating of 4.0, they have proven to be a reliable choice for customers in West Chester, Ohio.
One satisfied customer raved about their experience with Simply Floors, praising their team, timing, quality, and pricing. They were impressed by the level of service and expressed their intention to use them again in the future.
However, not all experiences were perfect. One reviewer mentioned that they had an issue with the workmanship guarantee. They claimed that after having wood floors installed in their home, they discovered a problem with the trim options. Although the reviewer expected the guarantee to cover this issue, they felt that Simply Floors did not fulfill their promise in this regard.
Despite this negative experience, another customer had a positive encounter with Simply Floors. They had new carpet installed in their home and were initially concerned when they noticed that the color was incorrect. However, the installers and the customer carefully inspected the carpet and quickly resolved the issue to their satisfaction.
In conclusion, Simply Floors is a reputable business with a strong dedication to customer satisfaction. While there may have been a couple of isolated incidents, the majority of reviewers had positive experiences with their services. Customers can trust Simply Floors for their carpeting and flooring needs in West Chester, Ohio.
Learn More About Simply Floors Here
Cawood flooring systems
4.0 / 5 stars, out of 5 reviews
9283 Cincinnati-Columbus Rd
West Chester, OH 45069
Phone: (513) 791-9662
Review Summary
Cawood flooring systems is a highly praised company in the flooring and carpeting industry. With a stellar rating of 4.0 and a total of 5 reviews, it’s clear that they have left a lasting impression on their customers.
One reviewer expressed their utmost satisfaction with Cawood, stating that they are the best company they have ever dealt with. From the initial call to the completion of installation, the reviewer couldn’t have asked for a better experience. This glowing review is a testament to the exceptional service provided by Cawood flooring systems.
Another satisfied customer shared their loyalty to the company, proclaiming themselves as a forever customer of Cawood. They highlighted the company’s exceptional customer service and the wide range of high-quality products they offer. They are so impressed with Cawood that they make it a point to recommend them to everyone they know.
However, not all experiences were as positive. One reviewer expressed their disappointment with Cawood’s unwillingness to provide a price per square foot over the phone. Despite offering a free estimate and the opportunity to sign a contract during the visit, the reviewer found this approach inconvenient and gave a lower rating as a result.
In conclusion, Cawood flooring systems is a reputable company that has garnered a loyal customer base. Their dedication to providing exceptional customer service and offering a wide range of high-quality products has earned them a stellar reputation in the industry. While there may be occasional setbacks, the majority of reviewers have praised their experiences with Cawood. If you’re in need of flooring or carpeting services, Cawood flooring systems is definitely worth considering.
Learn More About Cawood flooring systems Here
Empire Today
2.0 / 5 stars, out of 14 reviews
West Chester, OH 45069
Phone: (855) 400-0362
Review Summary
Empire Today is a company based in West Chester, OH that specializes in carpet installation, flooring, and shades & blinds. With a rating of 2.0 stars and a total of 14 reviews, the company has received mixed feedback from customers.
One reviewer expressed their surprise at reading the negative reviews, as they had a positive experience with Empire Today. They met with Kraig Porter, who showed them several options and provided excellent service. This reviewer gave them a 5-star rating.
Another customer had wooden stairs that were beautiful but slippery. After a few guests slipped on them, they decided to have the stairs carpeted. They visited Empire Today and were satisfied with the service they received. They gave them a 5-star rating.
However, not all customers had positive experiences. One reviewer gave Empire Today a 1-star rating, stating that their “wood” floor, which was only 4-5 years old, looked terrible. They were told to expect scratches, but the condition of the floor exceeded their expectations. This customer was highly dissatisfied with the outcome.
Overall, Empire Today has a mix of positive and negative reviews. While some customers had positive experiences with excellent service and quality products, others were disappointed with the results. It is important for potential customers to consider these reviews and make an informed decision before choosing Empire Today for their carpet installation, flooring, or shades & blinds needs.
Learn More About Empire Today Here
Hunt Hardwood Flooring Company
5.0 / 5 stars, out of 1 reviews
8354 Princeton Glendale Rd
Ste 109
Butler, OH 45069
Phone: (513) 615-4823
Review Summary
Hunt Hardwood Flooring Company is a top-notch flooring company located in Butler, OH. With a rating of 5.0 and a review count of 1, it’s clear that they have provided exceptional service to their customers.
The owner of the company, David, personally visited the reviewer’s house and presented them with a wide range of flooring options. He was not only knowledgeable and professional, but also very friendly and courteous throughout the entire process.
The reviewer expresses their satisfaction with being referred to Hunt Hardwood Flooring Company and highlights the positive experience they had with David. It’s evident that the company goes above and beyond to ensure customer satisfaction.
Hunt Hardwood Flooring Company is highly recommended for anyone in need of flooring services. Their dedication to providing excellent customer service and offering a variety of options sets them apart from other flooring companies.
Learn More About Hunt Hardwood Flooring Company Here
Buddy’s Flooring America
1.0 / 5 stars, out of 1 reviews
7721 Cox Ln
West Chester, OH 45069
Phone: (513) 759-4459
Review Summary
The reviewer had a negative experience with Buddy’s Flooring America. They had scheduled an appointment for Buddy’s Flooring to come to their home to measure, but the company did not show up or call. The reviewer was clearly disappointed and frustrated with the lack of communication and professionalism from Buddy’s Flooring.
However, there was an update to the review. The Buddy’s representative finally called the reviewer, but it was more than an hour after the scheduled appointment time. The reviewer did not provide any further details about the conversation or if any resolution was reached.
Based on this review, it seems that Buddy’s Flooring America has a serious issue with their customer service and reliability. The reviewer’s negative experience may deter others from doing business with Buddy’s Flooring.
Learn More About Buddy’s Flooring America Here
JP Flooring Design Center
2.0 / 5 stars, out of 11 reviews
9097 Union Centre Blvd
West Chester, OH 45069
Phone: (513) 346-4300
Review Summary
JP Flooring Design Center is a carpeting, flooring, and tiling business located at 9097 Union Centre Blvd in West Chester, OH 45069. With a rating of 2.0 and 11 reviews, it seems that the experiences with this establishment have been mixed.
One reviewer had a positive experience, mentioning that the showroom was super nice and the staff were not pushy. They found the prices to be very fair and were impressed with the clean and quick installation. This customer had a great experience overall.
However, another reviewer had a less favorable experience. They reached out to JP Flooring Design Center via their website to begin the process of getting an estimate. To their disappointment, they were informed that they needed to visit the showroom to select products. This inconvenience seemed to have affected their rating, resulting in a 2-star review.
Another customer, who built their dream house in Long Cove, had a particularly negative experience with JP Flooring Design Center. They noticed stains appearing on their carpet runner and approached the business for assistance. However, instead of addressing the problem, they felt that JP Flooring Design Center ignored their concerns. This dissatisfaction resulted in a 1-star rating.
Overall, it appears that JP Flooring Design Center has both satisfied and dissatisfied customers. While some have had positive experiences with their showroom and installation services, others have expressed frustration with the customer service and handling of issues. It is important for prospective customers to consider these mixed reviews when making a decision about using JP Flooring Design Center for their carpeting, flooring, or tiling needs.
Learn More About JP Flooring Design Center Here
Empire Today
1.5 / 5 stars, out of 16 reviews
Cincinnati, OH 45069
Phone: (855) 842-6442
Review Summary
Empire Today has received mixed reviews from customers in Cincinnati, OH. With a rating of 1.5 stars, it is clear that their services have left some customers unsatisfied.
One customer had a positive experience with Empire Today, stating that their floors are amazing and that the installers were awesome. This customer has lived in several homes and has had floors installed multiple times, but Empire Today stood out to them.
However, another customer had a negative experience with the company. They had scheduled an appointment for measurements, but Empire Today failed to show up. This customer had taken time off work in anticipation of the appointment, making the experience even more frustrating.
Another dissatisfied customer had issues with the timeframe given by Empire Today. They were told that it would take two days to remove the old flooring and install the new one, but this was not the case. This customer was disappointed with the lack of efficiency and accuracy in the information provided.
Overall, Empire Today’s rating and reviews indicate that their services may be inconsistent. Potential customers in the Cincinnati area should consider these experiences when making their decision.
