Custom Rug Source
3.5 / 5 stars, out of 3 reviews
12430 Hwy 3
Ste B5
Webster, TX 77598
Phone: (832) 224-4247
Review Summary
Custom Rug Source is a company that specializes in carpeting, rugs, and flooring. With a rating of 3.5, they have received mixed reviews from their customers.
One reviewer expressed their disappointment with the company, cautioning others to be careful when dealing with them. They mentioned that the company didn’t seem to be the same since Robert retired. This negative review indicates that there may have been a decline in the quality of service or customer satisfaction.
On the other hand, another customer had a positive experience with Custom Rug Source. They had their downstairs carpet and the carpet on the stairs replaced in their house. They met with Richard Martinez before the work began, and they were satisfied with the outcome. This review highlights the professionalism and competence of the company.
Another satisfied customer praised the speed and efficiency of Custom Rug Source. They had laminate and carpeted areas torn up and replaced in two different homes. The company had the carpet in stock and installed it promptly. This positive review emphasizes the quick and reliable service provided by the company.
Overall, Custom Rug Source seems to have a mixed reputation among its customers. While some have had negative experiences, others have been satisfied with the quality of service and products. It is important for potential customers to consider these different perspectives before making a decision.
Learn More About Custom Rug Source Here
Jack’s Carpet
2.0 / 5 stars, out of 10 reviews
1181 W Nasa Pkwy
Webster, TX 77598
Phone: (281) 338-0100
Review Summary
Jack’s Carpet is a carpeting and flooring company located at 1181 W Nasa Pkwy in Webster, TX. With a rating of 2.0 and a total of 10 reviews, customers have had mixed experiences with their services.
One customer expressed their disappointment in their experience with Jack’s Carpet. They had ordered carpet that was back-ordered and were promised a 2-3 week wait, but it ended up taking over 6 weeks. Frustrated, they had to call and demand an update. This delay in service left a negative impression on the customer.
Despite this negative review, another customer shared a positive experience with Jack’s Carpet. They mentioned that their family had suffered significant damage to their home due to a freeze and needed new flooring. Jack’s Carpet was able to provide them with a satisfactory solution, and they were pleased with the outcome.
In addition, a customer had a great experience with the salespeople at Jack’s Carpet. They found the showroom to be helpful in making their selection for wood floors, and they were pleased with the final result. This positive feedback highlights the expertise and customer service provided by the sales team at Jack’s Carpet.
Overall, Jack’s Carpet has received a mix of positive and negative reviews. While some customers have had issues with delays and communication, others have been satisfied with the quality of service and products provided. It is important for potential customers to consider these reviews and make an informed decision when choosing Jack’s Carpet for their carpeting and flooring needs.
Learn More About Jack’s Carpet Here
Roberts Carpet & Fine Floors
3.0 / 5 stars, out of 10 reviews
20810 I-45 S
Webster, TX 77598
Phone: (281) 332-4477
Review Summary
Roberts Carpet & Fine Floors is a carpeting and flooring store located at 20810 I-45 S in Webster, TX 77598. They offer a wide selection of carpets, flooring, and tiling options for customers to choose from. With a rating of 3.0, Roberts Carpet & Fine Floors has received mixed reviews from its customers.
One satisfied customer mentioned that they really enjoyed looking around the store and had no idea the store existed until they came across a special offer for teachers. They were able to find a wonderful rug for their new home. This positive experience highlights the store’s selection and the helpfulness of the staff.
However, another customer expressed their disappointment with the service they received. They mentioned that there was no follow-up call to notify them when their carpet had arrived and was ready for pick-up. They also mentioned that their emails and calls were not returned. This negative experience suggests that there may be room for improvement in terms of communication and customer service.
On a more positive note, another customer shared their experience of finding the best prices on Luxury Vinyl Plank (LVP) flooring at Roberts Carpet & Fine Floors. They spoke with Melissa, who provided them with helpful information and guidance. This highlights the store’s ability to offer competitive prices and knowledgeable staff.
Overall, Roberts Carpet & Fine Floors offers a range of carpeting, flooring, and tiling options. While some customers have had positive experiences finding what they need and receiving assistance from the staff, others have expressed concerns about communication and follow-up. It may be beneficial for the store to improve their communication and customer service processes to ensure a more consistent and satisfactory experience for all customers.
Learn More About Roberts Carpet & Fine Floors Here
Beyond Floors.Net
4.5 / 5 stars, out of 11 reviews
528 West Bay Area Blvd
Webster, TX 77598
Phone: (281) 557-7600
Review Summary
Beyond Floors.Net is a highly rated carpeting and flooring company located at 528 West Bay Area Blvd in Webster, TX 77598. With a rating of 4.5 stars and a total of 11 reviews, they have established a strong reputation for their excellent customer service and quality work.
One satisfied customer mentioned that they chose Beyond Floors after receiving quotes from other local companies. They were impressed with the customer service and the quality of the installation. The customer was particularly pleased with the attention to detail and the overall outcome of the project.
Another customer mentioned that Laura, a representative from Beyond Floors, did a great job for them. They were especially impressed with the communication and the level of professionalism displayed by Laura. The customer appreciated that Laura provided them with detailed quotes, breaking down the different parts of the job separately, allowing them to make informed decisions.
Several customers praised Beyond Floors for their fantastic job and customer service. One customer mentioned that they had Luxury Vinyl Plank and a glass Kitchen Backsplash installed by Beyond Floors, and both came out beautiful. They specifically mentioned Johnny and his team for their excellent workmanship.
Overall, Beyond Floors.Net is highly recommended for their outstanding customer service, quality work, and attention to detail. Whether you’re in need of carpeting or flooring services, Beyond Floors is a reliable choice in Webster, TX.
Learn More About Beyond Floors.Net Here
The Tile Shop
5.0 / 5 stars, out of 4 reviews
1261 Bay Area Blvd
Webster, TX 77598
Phone: (713) 893-4946
Review Summary
The Tile Shop is highly recommended by its customers, receiving an impressive rating of 5.0. With a wide range of categories including tiling, flooring, and kitchen & bath, this store has everything you need for your home renovation projects.
One happy customer shared their positive experience, mentioning that they came in with specific needs and were assisted by the knowledgeable manager, Veronica Bland. They were impressed by her expertise in tile and her ability to provide the best methods for installing it correctly. This level of personalized service is a testament to the staff’s commitment to customer satisfaction.
Another customer mentioned that they love this place for its beautiful tiles. They also emphasized not getting stuck at other stores, highlighting The Tile Shop as the “Neumann Marcus” of tile shops. They even recommended asking for Holly, indicating that the staff members are not only knowledgeable but also friendly and helpful.
A first-time customer expressed their satisfaction with their experience at The Tile Shop. They were pleased with the service and quality of the products, stating that they will definitely be back and recommend the store to potential clients. The mention of a specific staff member, David, indicates that the store has a dedicated team of professionals who go above and beyond to assist customers.
Learn More About The Tile Shop Here
My Flooring America
4.5 / 5 stars, out of 47 reviews
16800 N Texas Ave
Webster, TX 77598
Phone: (832) 548-9809
Review Summary
My Flooring America is a reputable flooring company located in Webster, TX. With a review count of 47, they have built a strong reputation for providing exceptional flooring, carpeting, and tiling services. Their average rating of 4.5 out of 5 stars speaks volumes about the quality of their work.
Located at 16800 N Texas Ave, Webster, TX 77598, My Flooring America is easily accessible to residents in the area. Their phone number, (832) 548-9809, is always available for inquiries and appointments.
One satisfied customer shared their positive experience with My Flooring America. They mentioned how the company made their carpet buying and installation process seamless, even amidst the long rebuilding process after Hurricane Harvey. The customer gave them a well-deserved 5-star rating.
Another customer praised My Flooring America for their punctuality and fair pricing. Out of three companies that provided estimates, My Flooring America was the only one that arrived on time. The customer appreciated their reasonable bid, which set them apart from the competition.
However, it’s important to note that not all experiences were perfect. One reviewer expressed disappointment in the service provided by My Flooring America. They mentioned that the initial communication was good and they had high hopes, but unfortunately, there were issues during the carpet replacement process. The customer gave them a 1-star rating.
Overall, My Flooring America has received overwhelmingly positive reviews, with customers praising their professionalism, punctuality, fair pricing, and excellent communication. While there may have been a few isolated incidents, the majority of customers have had a positive experience with this flooring company.
