Exploring Flooring
4.5 / 5 stars, out of 14 reviews
2S676 Route 59
Warrenville, IL 60555
Phone: (630) 393-2020
Review Summary
Exploring Flooring is a fantastic company that specializes in carpeting, flooring, and rugs. With a rating of 4.5 stars and 14 reviews, it’s clear that they provide exceptional products and services. Located at 2S676 Route 59 in Warrenville, IL 60555, this company is a go-to destination for anyone in need of high-quality flooring solutions.
One reviewer had an outstanding experience with Exploring Flooring. They were thrilled with their new hardwood floors, which came pre-finished with stain and poly layers. The reviewer praised the company for their attention to detail and the excellent quality of their products. With a rating of 5 stars, it’s clear that this customer was extremely satisfied with their purchase.
Another reviewer had a less positive experience when trying to reach the carpet sales person. They left a message with the front desk lady but didn’t receive a call back for quite some time. This reviewer expressed their frustration with the delay in communication, resulting in a rating of 1 star. While this may have been an isolated incident, it’s important for the company to address any issues with customer communication to ensure a seamless experience for all.
One customer had previously encountered a terrible experience with a different company, Luna/Empire. However, their experience with Exploring Flooring was a complete contrast. The customer was able to resolve their issues with the previous company and receive a majority of their money back. They were highly appreciative of Exploring Flooring’s professionalism and gave them a 5-star rating. This positive experience demonstrates the company’s commitment to customer satisfaction and their ability to deliver exceptional service.
Overall, Exploring Flooring is a reputable business that offers top-notch carpeting, flooring, and rug solutions. While there may have been a minor setback in terms of communication, the majority of customers have had outstanding experiences. With their attention to detail, quality products, and commitment to customer satisfaction, Exploring Flooring is a reliable choice for all your flooring needs.
