Old American Lumber
3.0 / 5 stars, out of 2 reviews
1218 S Duncan Bypass
Union, SC 29379
Phone: (864) 427-3193
Review Summary
Old American Lumber (OAL) is a company that specializes in building supplies and flooring. With a rating of 3.0, they have received mixed reviews from customers. Located at 1218 S Duncan Bypass, Union, SC 29379, OAL is easily accessible for those in the area. For any inquiries or assistance, customers can contact them at (864) 427-3193.
One satisfied customer shared a positive experience with OAL. They mentioned that they would happily recommend OAL for future jobs in their house. The customer praised Brian’s ability to get the job done, as well as his honesty and integrity. It is clear that this customer had a pleasant experience working with OAL and appreciated the professionalism and quality of work provided.
However, another customer had a negative experience with OAL. They ordered prefinished reclaimed heart pine tongue and groove flooring and paid half the money upfront. Unfortunately, they were informed about a month later that the flooring was not available. This customer expressed disappointment and frustration with the delay and lack of communication from OAL. It is important for companies to maintain open and transparent communication with their customers to avoid such situations.
Overall, Old American Lumber has received both positive and negative reviews from customers. While some customers have had a positive experience with the company’s services, others have faced issues with communication and product availability. It is essential for OAL to address these concerns and improve their customer experience to maintain a positive reputation in the industry.
