B-T Tile & Carpet Company
2.0 / 5 stars, out of 1 reviews
905 Norwich New London Tpke
Uncasville, CT 06382
Phone: (860) 848-9203
Review Summary
B-T Tile & Carpet Company is a carpeting and flooring company located at 905 Norwich New London Tpke, Uncasville, CT 06382. They have a rating of 2.0 based on 1 review.
The reviewer had a major ceramic tile installation project in their family room and hallway. They hired B-T Tile to remove the carpet and hardwood in the hallway to make way for the ceramic tiles.
However, the reviewer was not satisfied with the service provided by B-T Tile. They rated their experience with a 2 out of 5. The review does not provide specific details about why the reviewer was dissatisfied, but it is clear that they were not happy with the outcome of the project.
Overall, based on this review, it seems that B-T Tile & Carpet Company did not meet the expectations of the reviewer in terms of their ceramic tile installation. It is important to note that this is only one review and may not be indicative of the overall quality of their work. Potential customers should consider this review along with others before making a decision.
Learn More About B-T Tile & Carpet Company Here
B-T Tile & Carpet Company
3.5 / 5 stars, out of 5 reviews
905 Norwich New London Tpke
Uncasville, CT 06382
Phone: (860) 848-9203
Review Summary
B-T Tile & Carpet Company is a flooring and carpeting company located at 905 Norwich New London Tpke in Uncasville, CT. With a rating of 3.5 stars, they have received mixed reviews from their customers.
One satisfied customer mentioned that the people at BT Tile & Carpet are very accommodating and the showroom is well stocked. They were impressed with the thorough yet quick estimate provided by the company, as well as the installation process. This positive experience speaks to the professionalism and efficiency of the company.
On the other hand, a customer expressed disappointment with the installation of a brand new full tile shower. They noted that the floor, which was a natural stone pebble, did not match the rest of the installation. The customer mentioned that the installer, Ron, contacted the office to address the issue, indicating that the company takes responsibility for their work and is willing to rectify any mistakes made.
Additionally, a dissatisfied customer expressed frustration with the company’s customer service. They described encountering arrogant and rude behavior from the staff, who made them feel like they were not valued as a customer. This negative experience highlights the importance of providing excellent customer service and treating customers with respect and appreciation.
It is important to note that these reviews represent the experiences of only a few customers and may not reflect the overall quality of B-T Tile & Carpet Company. Prospective customers are encouraged to visit the showroom, inquire about their services, and make an informed decision based on their individual needs and preferences.
