Floor To Ceiling of Sycamore
1.5 / 5 stars, out of 10 reviews
2439 Bethany Rd
Sycamore, IL 60178
Phone: (815) 756-8575
Review Summary
Floor To Ceiling of Sycamore has received mixed reviews from customers. With a rating of 1.5 stars, it is clear that many customers have been dissatisfied with their experiences. The company offers a range of services including flooring, kitchen and bath, and cabinetry.
One reviewer expressed their frustration with the company’s customer service, stating, “If I could give this company 0 stars I would. They have the WORST customer service I have ever experienced. Our carpets were supposed to be installed…” This negative experience suggests that the company may have issues with communication and fulfilling their promises.
Another customer visited the store to get ideas for a bathroom remodel and was assigned a part-time college intern to assist them. However, this experience did not meet their expectations. The reviewer mentioned, “We were given a part-time college intern to help us thru the process of looking at…” This suggests that the company may not have enough experienced staff to provide quality assistance to their customers.
One particular customer had an unpleasant encounter with an employee named Chris. Although Chris was friendly, his remarks were deemed inappropriate and uncalled for. The reviewer mentioned, “Awful experience with Chris. He was friendly but his remarks were very uncalled for.” This incident raises concerns about the professionalism of the company’s employees.
Overall, Floor To Ceiling of Sycamore seems to have a track record of disappointing customer experiences. It is important for potential customers to take these reviews into consideration before deciding to work with this company. Improved customer service and more experienced staff may be necessary to improve their reputation.
