Ollie’s Bargain Outlet
1.0 / 5 stars, out of 1 reviews
4189 Mall Rd
Steubenville, OH 43952
Phone: (740) 264-5573
Review Summary
Ollie’s Bargain Outlet has received a review from a customer who had a negative experience. The customer states that they were sold a defective fan and when they attempted to return it, they were treated poorly. The customer also mentioned that they overheard workers whispering to each other while they were waiting in line.
This review reflects a rating of 1.0, indicating that the customer was highly dissatisfied with their experience at Ollie’s Bargain Outlet.
The store is located at 4189 Mall Rd, Steubenville, OH 43952. Customers can contact the store by calling (740) 264-5573.
Based on this review, it seems that Ollie’s Bargain Outlet may need to improve their customer service and quality control processes to ensure that customers have a positive experience. It is important for businesses to address customer concerns and provide a satisfactory resolution when issues arise.
Learn More About Ollie’s Bargain Outlet Here
Smitty’s Carpet
3.0 / 5 stars, out of 4 reviews
140 South 4th St
Steubenville, OH 43952
Review Summary
Smitty’s Carpet is a carpeting and flooring store located at 140 South 4th St, Steubenville, OH 43952. With a rating of 3.0, they have received mixed reviews from customers.
One customer had a negative experience with the service provided by Smitty’s Carpet. They mentioned that the sales pitch was impressive and the merchandise was great, but the service was disappointing. The customer had to wait for 4 hours and had to call Smitty’s Carpet twice to inquire about the delay. Despite the late arrival, the customer received an apology. However, they expressed their dissatisfaction, stating that an apology alone is not enough to make up for the inconvenience experienced.
Another customer had a similar negative experience with the customer service at Smitty’s Carpet. They mentioned that the store was terrible at following up if there was an issue with the products. Specifically, the customer’s grandmother had purchased a floating laminate/wood floor a few months ago and faced problems. It seems that Smitty’s Carpet did not address the issue properly, leaving the customer disappointed.
On a positive note, one customer had a pleasant and easy experience with Smitty’s Carpet. They used the store for their basement and opted for the Coretec LVT floor. The customer was pleased with the prompt scheduling and the professionalism of Smitty and his team. They found the process to be smooth and hassle-free, giving Smitty’s Carpet a 5-star rating.
