The Grout Medic – Dallas
4.0 / 5 stars, out of 12 reviews
Dallas, TX 76092
Phone: (214) 494-8749
Review Summary
The Grout Medic – Dallas is a flooring and grout services company located in Dallas, TX 76092. With a rating of 4.0 and 12 reviews, they have established themselves as a reliable and professional service provider in the area.
One satisfied customer mentioned that The Grout Medic did a beautiful job on their large, tiled, open living area. They were pleasantly surprised to see that their grout looked much lighter than they had ever known. This positive experience is a testament to the quality of work provided by The Grout Medic.
However, not all experiences were as positive. One reviewer mentioned that they hired The Grout Medic to re-grout the bottom of their master shower. Unfortunately, they were disappointed with the repair as the technician only slapped new grout on top of the old grout and re-caulked. This lack of attention to detail and proper repair techniques resulted in a lower rating for this particular customer.
On the other hand, another customer had a great experience with The Grout Medic. They mentioned that the team was punctual and arrived on time to estimate the job. The scope of the job involved fixing loose tiles on the shower curb, resealing the shower floor, and removing and replacing damaged tiles. The customer was pleased with the outcome and gave The Grout Medic a rating of 5.
Overall, The Grout Medic – Dallas has received mixed reviews from customers. While some have praised their workmanship and attention to detail, others have expressed disappointment with the quality of repairs. It is important for potential customers to thoroughly discuss their expectations with The Grout Medic before hiring their services to ensure a positive experience.
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Johnson Custom Floors
4.5 / 5 stars, out of 13 reviews
585 Commerce St
Ste 100
Southlake, TX 76092
Phone: (817) 481-1004
Review Summary
Johnson Custom Floors has received a total of 13 reviews with an average rating of 4.5. Specializing in flooring, this business is located at 585 Commerce St, Ste 100, Southlake, TX 76092.
One dissatisfied customer expressed their disappointment with the installation, stating that every seam is visible and that the company wanted to charge for fixing their poor workmanship.
On the other hand, a satisfied customer, who happens to be a working mother, praised the company for their responsiveness and excellent job. They particularly appreciated that Johnson Custom Floors promptly answered their phone calls.
However, another negative review warned potential customers to stay away from this company. The reviewer shared an unfortunate experience where a bathroom leak damaged a patch of their wood floors in the master bedroom. The customer was not satisfied with how the situation was handled by Johnson Custom Floors.
Overall, Johnson Custom Floors has received a mix of positive and negative feedback. While some customers were delighted with the company’s work and responsiveness, others experienced issues with the quality of the installation or the handling of an unfortunate incident. It is important for potential customers to carefully consider these reviews before making a decision.
