The Floor Depot
2.5 / 5 stars, out of 3 reviews
7300 Airways Blvd
Southaven, MS 38671
Phone: (662) 349-1110
Review Summary
The Floor Depot is a flooring company located at 7300 Airways Blvd in Southaven, MS 38671. They specialize in flooring, carpeting, and tiling, offering a wide selection of options for homeowners. The company has received a rating of 2.5 out of 5 stars based on the reviews from their customers.
One customer had a negative experience with The Floor Depot. They mentioned that it was their second time doing business with the company, but it turned out to be their worst and last. According to the customer, the price increased on the day of installation despite discussing the flooring beforehand. This issue with pricing left a negative impression on the customer.
On the other hand, another customer had a positive experience with The Floor Depot. They were pleased with the great selection of flooring options available. The customer appreciated the fact that the company offered a wide range of choices for their home. They also mentioned that the owners, Ben and Butch, who are father and son, were very knowledgeable and provided excellent service.
However, a different customer had a negative experience when ordering tile for a shower remodel. They brought in measurements to ensure they would receive enough tile for the job, but the salesperson failed to order a sufficient amount. This mistake caused inconvenience and frustration for the customer during their remodeling project.
Overall, The Floor Depot seems to have a mix of positive and negative reviews. It’s important for potential customers to consider these experiences when deciding whether to do business with the company. The negative reviews highlight issues with pricing and ordering accuracy, while the positive review emphasizes the great selection and knowledgeable owners.
Learn More About The Floor Depot Here
Tim Hogans Carpet & Floors
4.0 / 5 stars, out of 4 reviews
50 Clarington Dr
Southaven, MS 38671
Phone: (901) 207-8582
Review Summary
Tim Hogans Carpet & Floors is a reputable carpeting and flooring business located at 50 Clarington Dr in Southaven, MS 38671. With a rating of 4.0 and a total of 4 reviews, they have built a solid reputation in the industry.
One satisfied customer shared their positive experience with the company. They had an issue with their carpet that was purchased a few years ago, but Tim Hogans Carpet & Floors went above and beyond to help. The customer mentioned that the company successfully got the manufacturer to warranty the carpet, and Ryan, a member of the team, handled the process exceptionally well. This customer was pleased with the outcome and appreciated the excellent service they received.
Another customer, however, expressed their disappointment with their experience. They mentioned that they had visited the store and wondered why the staff member they interacted with on the phone was hesitant to talk in person. They had negative feelings towards this interaction and rated their experience with Tim Hogans Carpet & Floors as 1 star.
On the other hand, a different customer named Mr. Barney had a unique situation where he needed additional tile to complete a job. Even though he had originally ordered the tile from another place, Tim Hogans Carpet & Floors stepped in to help. They provided Mr. Barney with the tile he needed, showcasing their willingness to assist customers, even if they didn’t make the initial purchase from their store. Mr. Barney was extremely grateful for their exceptional help and gave them a 5-star rating.
Overall, Tim Hogans Carpet & Floors has shown their commitment to customer satisfaction by resolving issues, providing outstanding service, and going above and beyond to assist customers in unique situations. Their dedication to their craft and willingness to help customers make them a reliable choice for carpeting and flooring needs in Southaven, MS.
Learn More About Tim Hogans Carpet & Floors Here
Carpet Spectrum
1.0 / 5 stars, out of 3 reviews
8256 Airways Blvd
South Haven, MS 38671
Phone: (662) 280-5201
Review Summary
Carpet Spectrum has received a total of 3 reviews on their services. Unfortunately, all three reviews have given them a rating of 1.0, indicating a very poor experience.
One reviewer mentioned that their experience with the company was the worst they have ever had with any kind of company. The installer was late and even brought their dog to the job, which was not allowed. This unprofessional behavior reflects poorly on the company and leaves a negative impression on the customer.
Another reviewer described their experience at Carpet Spectrum as absolutely horrible. The installers arrived at their house smelling like they had just smoked marijuana. Additionally, the new flooring that was installed looked like it was done by a 5-year-old, indicating a lack of skill and attention to detail.
The third reviewer expressed a mixed sentiment. While they were happy with the carpet installed by the company, they were extremely disappointed to discover that the installers had stolen from them. The salesperson’s response to this issue was also unsatisfactory, further adding to the customer’s dissatisfaction.
Based on these reviews, it is evident that Carpet Spectrum has serious issues with their service quality, professionalism, and integrity. Potential customers should be cautious when considering their services and may want to explore other options in the area.
