Kinney’s Custom Hardwood
2.0 / 5 stars, out of 3 reviews
710 E Mason Lake Rd
Shelton, WA 98584
Phone: (360) 426-9891
Review Summary
Kinney’s Custom Hardwood is a flooring company located in Shelton, WA. With a rating of 2.0 stars and a review count of 3, it’s clear that they have received mixed feedback from their customers.
One reviewer had a negative experience with Kinney’s Custom Hardwood. They encountered issues with the company after hiring them for a home addition project. Despite doing a great job on the flooring for the addition, the reviewer faced difficulties when trying to get the company to come back and fix any issues that arose. This experience left the reviewer dissatisfied and frustrated.
Another customer expressed disappointment with the company’s reliability. After accepting an estimate and setting a start date, Kinney’s Custom Hardwood failed to show up for the job despite multiple attempts to contact them. This lack of professionalism and communication left the customer feeling let down.
On the other hand, one reviewer had a more positive experience with the company. They found the price offered by Kinney’s Custom Hardwood to be fair for the work provided. Although it took a considerable amount of time to complete the job, the reviewer appreciated that the company promptly responded to their bid request. However, the reviewer did mention that they faced difficulties in getting the company to return and address any issues that arose after the job was completed.
Overall, Kinney’s Custom Hardwood seems to have had some challenges in terms of reliability and customer satisfaction. It is important for potential customers to consider these reviews and weigh the pros and cons before deciding to work with them.
Learn More About Kinney’s Custom Hardwood Here
Tuppers Floor Covering Interiors
3.5 / 5 stars, out of 5 reviews
1069 SE State Route 3
Shelton, WA 98584
Phone: (360) 426-2499
Review Summary
Tuppers Floor Covering Interiors is a business located in Shelton, WA that specializes in carpeting, flooring, and kitchen & bath installations. With a rating of 3.5 stars and a review count of 5, they have garnered mixed feedback from customers.
One satisfied customer shared their positive experience with Tuppers Floor Covering Interiors. They mentioned that they had a 70-year-old seasonal cabin that was remodeled in 1980, and a few years ago, they decided to have LVP flooring installed by Tuppers. The customer was pleased with the outcome and described the job as a much larger project than anticipated. This positive review speaks to the quality of work provided by Tuppers Floor Covering Interiors.
However, not all customers had a positive experience with the company. One dissatisfied customer expressed frustration with their dealings with Tuppers Floor Covering Interiors. They described it as a headache and mentioned that they wouldn’t recommend purchasing anything from the company. The customer specifically mentioned the lack of communication regarding an installation date, which caused them inconvenience and dissatisfaction.
Another customer also had a negative experience with Tuppers Floor Covering Interiors. They mentioned that they chose to do business with the company based on a professional interaction with Mike in the showroom. However, after receiving their product, they were left disappointed. The customer did not elaborate on the specifics of their disappointment, but their low rating reflects their dissatisfaction.
Overall, Tuppers Floor Covering Interiors has received a mix of positive and negative reviews. It is important for potential customers to consider both the positive and negative feedback when making a decision about utilizing their services. It may be beneficial to communicate clearly with the company regarding expectations and installation dates to ensure a positive experience.
Learn More About Tuppers Floor Covering Interiors Here
Shelton Floor Covering
3.5 / 5 stars, out of 6 reviews
1306 Olympic Hwy S
Shelton, WA 98584
Phone: (360) 427-2822
Review Summary
Shelton Floor Covering is a reputable establishment that specializes in carpeting, flooring, and tiling. With a rating of 3.5 stars and six reviews, they have garnered a considerable amount of attention from customers in the Shelton, WA area.
One reviewer had a negative experience with the customer service in-store, expressing dissatisfaction with the lack of assistance from the staff. However, they did mention that Kat, one of the employees, provided helpful support. Additionally, the reviewer encountered issues with an installer named Randy, who complained throughout the installation process and engaged in arguments. Unfortunately, they also reported that some items were broken during the installation. This reviewer gave the business a rating of 1 star.
In contrast, another reviewer expressed their satisfaction with Shelton Floor Covering, commending their wide selection of products. They also highlighted the business’s willingness to go the extra mile to ensure customer satisfaction. The reviewer mentioned their personal experience of using Shelton Floor Covering for over 10 years and even recommended their services to others. This positive review was accompanied by a 5-star rating.
It is important to note that one reviewer made serious allegations against the owners of Shelton Floor Covering. They claimed that Jacob and Lonnie, the owners, exhibited homophobic and racist behavior. According to the reviewer, the owners would mock customers based on their appearance, particularly targeting individuals who were overweight or elderly. The reviewer also alleged that racial slurs were commonly used by the owners. This negative review was given a rating of 1 star.
Based on the available reviews, it is evident that Shelton Floor Covering has received mixed feedback from customers. While some have had positive experiences with the business’s product selection and dedication to customer satisfaction, others have reported issues with customer service and alleged inappropriate behavior by the owners. It is crucial for potential customers to consider these reviews and make an informed decision.
