Coakley Home and Hardware Saranac Lake
4.0 / 5 stars, out of 5 reviews
622 Lake Flower Ave
Saranac Lake, NY 12983
Phone: (518) 891-8161
Review Summary
The Coakley Home and Hardware Saranac Lake is a popular store that offers a variety of products and services. With a rating of 4.0 and a total of 5 reviews, it’s clear that many customers have had positive experiences at this establishment.
One customer shared their satisfaction with the store’s flooring services. They mentioned that they had initially been let down by another flooring company in Lake Placid, but Coakley’s came to the rescue. The staff at Coakley’s were honest and reliable, providing the customer with the vinyl plank flooring they needed. This positive experience showcases the store’s commitment to customer satisfaction and quality service.
On the other hand, another customer had a less than satisfactory encounter with one of the cashiers. They described the cashier as grossly incompetent, as they were unaware of the current sales and refused to assist the customer properly. This negative experience highlights a potential issue with staff training and customer service at the store. It’s important for the management to address and rectify such situations to ensure consistent positive experiences for all customers.
In general, customers have found Coakley Home and Hardware Saranac Lake to be a reliable store with good service and a decent selection of products. However, one reviewer mentioned that supplies were sometimes limited during the COVID-19 pandemic. It’s understandable that the pandemic may have impacted the store’s inventory, and it’s commendable that they continued to provide service despite the challenges. This demonstrates their dedication to meeting customer needs even during difficult times.
Overall, Coakley Home and Hardware Saranac Lake is a reputable establishment that offers a range of products and services. While there may be occasional hiccups with staff and inventory, the majority of customers have been satisfied with their experiences. If you’re in need of flooring, hardware, or kitchen and bath supplies, this store is worth considering.
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