Romeo Floor Covering
4.5 / 5 stars, out of 3 reviews
403 E Saint Clair St
Romeo, MI 48065
Phone: (586) 752-6550
Review Summary
Romeo Floor Covering is a reputable business located at 403 E Saint Clair St, Romeo, MI 48065. With a solid rating of 4.5 stars and a total of 3 reviews, customers have shared their experiences and opinions about this establishment. Specializing in carpeting and flooring, Romeo Floor Covering offers a great selection of products and services.
The first review comes from a satisfied customer who praises the great selection, knowledgeable staff, and ease of working with the team. They also highlight the professionalism of the installers, making it clear that Romeo Floor Covering is a great place to do business with.
The second review speaks highly of the outstanding job done by Romeo Floor Covering. The customer mentions the great price they received and the fact that the team installed wood flooring over their existing tile, which was a big job. The customer describes the team as reliable, professional, neat, and the end result as beautiful. They even mention that the owner personally oversaw the project, indicating a high level of commitment to customer satisfaction.
However, the third review expresses dissatisfaction with the quality of the installation in the kitchen. The customer attempted to resolve the issue by contacting the business and was promised a follow-up with Brian. Unfortunately, despite numerous calls, no resolution was provided. This review highlights a negative experience that indicates a possible area for improvement in terms of customer service and follow-through.
Overall, Romeo Floor Covering has received mostly positive reviews, with customers praising the selection, knowledge of the staff, and the quality of the installations. However, the third review raises concerns about the follow-up and resolution process for customer complaints. Addressing this issue would contribute to an even better customer experience.
