LL Flooring – Rockford
4.0 / 5 stars, out of 5 reviews
3290 S Alpine Rd
Rockford, IL 61109
Phone: (815) 873-6631
Review Summary
LL Flooring – Rockford is a flooring store located at 3290 S Alpine Rd in Rockford, IL 61109. They specialize in flooring, building supplies, and home decor. With a rating of 4.0 stars and a total of 5 reviews, LL Flooring – Rockford has been serving the community for several years.
One reviewer had a negative experience with the company, stating that they requested documents to appear caring but ultimately disregarded the reviewer’s concerns. This feedback serves as a reminder for potential customers to be cautious when doing business with LL Flooring – Rockford.
On the other hand, another reviewer had a positive experience after searching for flooring at various home improvement stores. They were unable to find what they were looking for until they visited LL Flooring – Rockford. This positive review highlights the store’s ability to provide a wide selection of flooring options that meet customers’ needs.
In addition, a customer mentioned that they purchased about 2000 sq. ft of flooring from the Rockford location. While the store only had half of their order in stock, they assured the customer that the remaining flooring would be ordered. This shows that LL Flooring – Rockford is committed to fulfilling customer orders and providing a satisfactory shopping experience.
Overall, LL Flooring – Rockford offers a range of flooring options and building supplies, making it a convenient choice for customers in need of home decor solutions. While there may be some negative experiences, the positive reviews demonstrate the store’s ability to meet customers’ needs and provide satisfactory service.
Learn More About LL Flooring – Rockford Here
Long Lasting Painting
5.0 / 5 stars, out of 1 reviews
Radford, IL 61101
Phone: (312) 493-5453
Review Summary
Long Lasting Painting is a highly recommended painting service in Radford, IL. With a perfect 5.0 rating and a review count of 1, it’s clear that this company knows how to deliver exceptional results. Specializing in flooring, painters, and drywall installation and repair, Long Lasting Painting offers a comprehensive range of services to meet all your painting needs.
One satisfied customer had this to say about their experience with Long Lasting Painting:
“Edin and his crew were great! Got them in on a Monday to scope the place (after our closing), they got started on Tuesday and finished on Thursday! Oh, and did I mention the quality of their work? Absolutely outstanding! Our walls have never looked better. The paint job is flawless, and it’s clear that they take pride in their craft. Plus, they were efficient and finished ahead of schedule.”
This glowing review is a testament to the professionalism and skill of Long Lasting Painting. Their attention to detail and commitment to customer satisfaction are evident in every project they undertake. Whether you need a small touch-up or a complete paint overhaul, Long Lasting Painting is the go-to company for all your painting needs in Radford, IL.
Learn More About Long Lasting Painting Here
Benson Stone
3.5 / 5 stars, out of 19 reviews
1100 11th St
Rockford, IL 61104
Phone: (815) 227-2000
Review Summary
Based on the data provided, Benson Stone is a furniture store located at 1100 11th St, Rockford, IL 61104. They specialize in furniture, kitchen & bath, and flooring. With a rating of 3.5 stars and a price range of $$, Benson Stone has garnered 19 reviews. Let’s take a closer look at some of the reviews.
One satisfied customer mentioned that they visited three different companies in search of a granite kitchen counter and found that Benson Stone had the best pricing and selection. They gave Benson Stone a 5-star rating and praised their competitive prices and wide range of options.
On the other hand, a disappointed customer expressed their dismay with the customer service at Benson Stone. They described it as the worst they had ever experienced and warned others about potential issues with receiving damaged items. This negative review highlights the importance of customer service in the overall shopping experience.
Despite this negative feedback, there is a positive review from a customer who was deeply grateful for their experience at Benson Stone. They struggled to find the words to express their sincere gratitude for the company and praised all the employees, specifically mentioning Lori. This glowing review points to the exceptional service that some customers have received.
Overall, Benson Stone seems to have some strengths, such as competitive pricing and a wide selection, but also room for improvement in terms of customer service. It’s important for potential customers to weigh these factors when considering Benson Stone as their furniture, kitchen & bath, or flooring provider.
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Carpetland USA
2.5 / 5 stars, out of 10 reviews
326 N Alpine Rd
Rockford, IL 61107
Phone: (779) 272-0082
Review Summary
Carpetland USA is a flooring and carpeting store located at 326 N Alpine Rd in Rockford, IL. With a rating of 2.5 stars and a review count of 10, the store has received mixed feedback from customers.
One reviewer had a negative experience with the store, citing communication problems from day one. The salesperson and the owner had a conflict, which affected the overall service quality. The reviewer expressed dissatisfaction and gave a rating of 1 star.
Another customer had issues with the flooring they received. The flooring came in with both high gloss and matte finish, which was not what they expected. As a result, new flooring had to be ordered. Additionally, the estimated time for the installation was 4 days, but the crew took 1.5 days. This delay caused inconvenience to the customer, who also gave a rating of 1 star.
However, not all experiences were negative. One customer had a positive interaction with Alan S, who assisted them with a master bedroom carpet replacement project. Alan was considerate of the customer’s timing needs and even went the extra mile by doing the measurement after his work shift. This exceptional service led the customer to give a rating of 5 stars.
Overall, Carpetland USA has received a mix of positive and negative reviews. While some customers had issues with communication and the quality of the flooring, others appreciated the exceptional service provided by specific staff members. It is important for potential customers to consider these different experiences before making a decision.
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Regalia Flooring
3.0 / 5 stars, out of 2 reviews
1722 Bradley Rd
Rockford, IL 61107
Phone: (815) 516-4186
Review Summary
Regalia Flooring is a company specializing in flooring, refinishing services, and tiling. Located at 1722 Bradley Rd, Rockford, IL 61107, this company has received a total of 2 reviews. With a rating of 3.0, Regalia Flooring offers a range of services to cater to different needs and preferences.
One reviewer expressed their satisfaction with the quality of work and level of professionalism displayed by Regalia Flooring. They mentioned that the company’s work is of exceptional quality and that their level of professionalism is second to none. This positive review highlights Regalia Flooring’s commitment to delivering excellent results and providing a top-notch customer experience.
However, another reviewer had a negative experience shortly after the installation. They noticed that the grout between the tiles started eroding, and it was later determined that the grout was not mixed correctly. The reviewer mentioned that Kyle, presumably a representative of Regalia Flooring, was unwilling to address the issue. This negative experience raises concerns about the company’s attention to detail and customer service.
Overall, Regalia Flooring provides a range of services in the flooring, refinishing, and tiling categories. While one reviewer had a positive experience with the company’s workmanship and professionalism, another reviewer faced issues with the grout quality and customer service. Potential customers may want to consider these factors when deciding to engage Regalia Flooring for their flooring needs.
Learn More About Regalia Flooring Here
Lonnie’s Carpet Max
2.0 / 5 stars, out of 15 reviews
6551 E Riverside Blvd
Rockford, IL 61114
Phone: (815) 282-5454
Review Summary
Lonnie’s Carpet Max is a carpeting, flooring, and tiling store located at 6551 E Riverside Blvd, Rockford, IL 61114. With a rating of 2.0 and a total of 15 reviews, their customers have had mixed experiences.
One customer mentioned that they loved their carpet but had a problem with their mirrored closet doors in the bedroom. Unfortunately, one of the doors had been cracked and was not put back on properly. This issue was a disappointment for the customer, as they expected better attention to detail.
Another customer expressed their dissatisfaction with the store’s work. They mentioned that Lonnie’s Carpet Max did an excellent job in their master bathroom, but their work on the flooring and stairwell was sloppy. Additionally, despite being told that they would receive a military discount, they did not see it applied to their final invoice. This lack of consistency and communication left the customer feeling disappointed and undervalued.
On a more positive note, a different customer visited the store and had a generally good experience. They mentioned that Lonnie’s Carpet Max had a great selection of products and offered decent prices. The customer was specifically looking to carpet three rooms, totaling nearly 1000 square feet. Like most customers, they wanted quality products at an affordable price.
Overall, Lonnie’s Carpet Max seems to have a mixed track record with their customers. While some customers have been satisfied with their carpeting work, others have had issues with the attention to detail and customer service. It may be worthwhile for potential customers to visit the store and assess their options before making a decision.
Learn More About Lonnie’s Carpet Max Here
Hercules Construction
1.0 / 5 stars, out of 1 reviews
Rockford, IL 61104
Phone: (815) 319-0350
Review Summary
Hercules Construction is a company based in Rockford, IL that specializes in general contracting, flooring, and drywall installation and repair. With a rating of 1.0 and only one review, it seems that their services have left a lot to be desired.
The reviewer had a negative experience with Hercules Construction. They reached out to the owner for a quote and were promised a follow-up to schedule a time for the quote. However, the owner never contacted them again, even after being reminded that they had not heard back.
This lack of communication and follow-through is concerning. It shows a lack of professionalism and reliability on the part of Hercules Construction. Potential customers want to feel confident that their inquiries will be handled promptly and efficiently, and it seems that Hercules Construction fell short in this regard.
It’s unfortunate that the reviewer had such a negative experience with Hercules Construction. Hopefully, the company can learn from this feedback and make improvements to their communication and customer service processes in the future.
Learn More About Hercules Construction Here
Stateline Carpet and Flooring
3.5 / 5 stars, out of 3 reviews
230 Arnold Ave
Rockford, IL 61108
Phone: (815) 235-8886
Review Summary
Stateline Carpet and Flooring is a flooring and carpeting company located at 230 Arnold Ave in Rockford, IL 61108. With a rating of 3.5 and a total of 3 reviews, they offer a range of products and services to meet their customers’ needs.
One customer had a negative experience with the installation of their hardwood flooring. They mentioned that the install was absolutely horrible and that Larry Shields, the sales/manager, came out to their home to assess the poor installation. This review indicates that there may have been some issues with the quality of the work performed.
On the other hand, another customer had a positive experience with Stateline Carpet and Flooring. They visited the store to find carpet for their stairs and were pleased with the selection. They specifically mentioned that the installer, Cory, did an excellent job. This positive review highlights the customer’s satisfaction with the carpet and the professionalism of the installer.
Another customer recently had laminated floors installed in their living room and expressed their happiness with the results. They were impressed with the polite and efficient service provided by the installation team. This positive review highlights the customer’s satisfaction with both the product and the installation process.
Overall, Stateline Carpet and Flooring offers a variety of flooring and carpeting options, and while there may have been a negative experience with one customer, the positive reviews indicate that they have satisfied customers as well. It’s always important to communicate any concerns or issues with the company to ensure a satisfactory resolution.
