Tile & Stone Concepts
1.0 / 5 stars, out of 1 reviews
Richland, WA 99352
Phone: (509) 438-1820
Review Summary
A customer recently had a disappointing experience with Tile & Stone Concepts in Richland, WA. The customer chose this company for their flooring, general contracting, and carpentry needs, as they were promised that the project would be completed within four weeks. However, this turned out to be untrue.
The customer expressed their frustration in a review, stating that the project was not completed within the agreed-upon timeframe. They were let down by the owner/general contractor’s assurance and felt that their trust had been misplaced. This delay caused inconvenience and dissatisfaction.
It is important for companies to deliver on their promises, especially when it comes to timelines and completion dates. In this case, Tile & Stone Concepts failed to meet the customer’s expectations, resulting in a negative review and a rating of 1.0.
It is crucial for businesses to ensure proper communication and manage customer expectations. Customers rely on accurate information and timely completion of projects. When companies fail to meet these expectations, it can result in disappointment and frustration.
Based on this review, it seems that Tile & Stone Concepts did not fulfill their commitment to the customer, leading to a negative experience. It is essential for the company to address this issue and take steps to improve their service and reliability in order to regain customer trust and satisfaction.
Learn More About Tile & Stone Concepts Here
Pyramid Painting and Construction
1.5 / 5 stars, out of 4 reviews
904 Sanford Ave
Richland, WA 99352
Phone: (509) 405-4475
Review Summary
Pyramid Painting and Construction is a contractor located at 904 Sanford Ave in Richland, WA 99352. They offer services in roofing, flooring, and painting. However, based on the reviews from customers, it seems that their quality of work is severely lacking.
One customer hired Pyramid Painting and Construction to replace half of their roof during the summer. Unfortunately, after the first rainstorm, the roof started leaking. It appears that the contractor did not possess the necessary skills and knowledge to properly roof a house. This experience was undoubtedly frustrating and disappointing for the customer.
Another reviewer had a horrible experience with the company when they hired them to paint their basement. The contractors were constantly on their phones instead of focusing on the task at hand. Additionally, despite requesting two coats of primer and two coats of paint, the contractor only purchased the materials for one coat. This level of negligence and lack of attention to detail is unacceptable.
While the price may have been reasonable and the people working for Pyramid Painting and Construction may have been nice, another customer warns against hiring this contractor. They mention that the company left a mess behind each day, which the customer had to deal with. A lack of professionalism and cleanliness can greatly impact the overall experience and satisfaction with a contractor.
Based on the reviews, it is clear that Pyramid Painting and Construction has not met the expectations of their customers. The poor quality of work, lack of attention to detail, and disorganized approach have resulted in frustrated and dissatisfied customers. It is advisable to seek out alternative contractors who prioritize professionalism, expertise, and customer satisfaction.
Learn More About Pyramid Painting and Construction Here
Air-Tight Remodeling
4.0 / 5 stars, out of 4 reviews
Richland, WA 99352
Phone: (509) 440-2917
Review Summary
Air-Tight Remodeling is a highly recommended home improvement company that specializes in windows installation, door sales/installation, and flooring. With a rating of 4.0, they have received positive reviews from their satisfied customers.
One reviewer mentioned that they needed a damaged window replaced at a reasonable cost. Air-Tight Remodeling promptly took care of their needs and stayed within the customer’s assumed budget. The window was replaced quickly and efficiently, leaving the glass clear and the customer satisfied.
Another customer expressed how Air-Tight Remodeling transformed their house into a beautiful and comfortable home. The business owners take pride in their work and possess the necessary talent and resources to deliver exceptional results. This reviewer highly recommends Air-Tight Remodeling for their dedication and expertise.
In a previous project, Air-Tight Remodeling successfully replaced three windows and added a new one to a dated home in Richland. The customer’s wife had spoken to other companies before choosing Air-Tight, and they proved to be the best choice. Although they received a rating of 4, indicating slight room for improvement, the overall experience was positive and the customer was satisfied with the outcome.
Located in Richland, WA 99352, Air-Tight Remodeling can be reached at (509) 440-2917. For anyone in need of windows installation, door sales/installation, or flooring services, Air-Tight Remodeling is a reliable and reputable choice.
Learn More About Air-Tight Remodeling Here
Norton Floors
5.0 / 5 stars, out of 1 reviews
Richland, WA 99352
Phone: (509) 578-4348
Review Summary
Norton Floors in Richland, WA is a highly acclaimed flooring company specializing in a wide range of flooring services. With a perfect 5-star rating, they have established a reputation for delivering exceptional craftsmanship and excellent customer service.
One satisfied customer had the pleasure of working with Phil, an amazing craftsman from Norton Floors. Phil undertook the challenging task of tearing out all the floors in the customer’s two-story house, including the stairs, and replacing them with stunning tile and LVP flooring.
The customer was thoroughly impressed with Phil’s attention to detail and the impeccable quality of his work. From start to finish, Phil demonstrated his expertise, ensuring that every aspect of the flooring installation was executed flawlessly.
Not only did Phil exceed the customer’s expectations in terms of craftsmanship, but he also provided exceptional customer service throughout the entire project. He was attentive to the customer’s needs and preferences, taking the time to understand their vision and incorporating it into the final design.
The end result was nothing short of breathtaking. The newly installed tile and LVP flooring transformed the customer’s home, adding a touch of elegance and sophistication to every room. The customer couldn’t be happier with the outcome and expressed their gratitude for Phil’s exceptional work.
Overall, Norton Floors is a top-notch flooring company that consistently delivers outstanding results. With their expertise, attention to detail, and commitment to customer satisfaction, they are the go-to choice for all flooring needs in Richland, WA.
