Knoxville Epoxy and Design
1.0 / 5 stars, out of 1 reviews
Knoxville, TN 37849
Phone: (865) 622-0468
Review Summary
Knoxville Epoxy and Design is a company that specializes in flooring and masonry/concrete services. With a rating of 1.0, it seems that their customers have not been satisfied with their work. One reviewer had a negative experience with them when they hired them to epoxy coat their screen room floor.
The reviewer mentioned that they were planning to turn the screen room into a sunroom, and the company took it upon themselves to tear off something without their permission. This action was not appreciated by the reviewer and contributed to their negative rating.
Based on this review, it seems that Knoxville Epoxy and Design may not prioritize communication with their customers and may make decisions without consulting them first. It is important for any business to ensure that they understand their customers’ expectations and provide services accordingly. This negative experience highlights the importance of clear communication and respecting customers’ preferences.
It would be beneficial for Knoxville Epoxy and Design to address this issue and improve their communication and customer service. Taking the time to understand their customers’ needs and preferences, and seeking permission before making any changes, can help prevent similar negative experiences in the future.
Learn More About Knoxville Epoxy and Design Here
Karen’s Carpet
3.0 / 5 stars, out of 2 reviews
1961 Clinton Hwy
Powell, TN 37849
Phone: (865) 945-3353
Review Summary
Karen’s Carpet is a carpeting and flooring company located at 1961 Clinton Hwy, Powell, TN 37849. With a rating of 3.0, they have received mixed reviews from customers.
One customer had a positive experience with Karen’s Carpet, stating that they did a beautiful job replacing the carpet in multiple rooms. The installers were friendly and professional, leaving the customer satisfied with the outcome.
However, another customer had a nightmare experience with the company. Although the carpet was installed quickly and looked fine, the customer encountered ongoing issues that seemed never-ending. They were disappointed with the overall experience and rated Karen’s Carpet with only 1 star.
Given the mixed reviews, potential customers should exercise caution when considering Karen’s Carpet for their carpeting and flooring needs. It may be beneficial to consult with the company directly and inquire about their processes and customer satisfaction guarantees to ensure a positive experience.
