Neighborhood Floors & More
1.5 / 5 stars, out of 8 reviews
5822 State Rte 6
Portage, IN 46368
Phone: (219) 510-5737
Review Summary
Neighborhood Floors & More is a flooring and carpeting business located at 5822 State Rte 6 in Portage, IN. With a rating of 1.5 stars and a total of 8 reviews, it’s clear that the business has had some challenges in terms of customer satisfaction.
One reviewer expressed their frustration with the service, stating that they had waited 4 months for their carpet and never received a return phone call. When they did manage to get through, they were given vague responses about the carpet being shipped. This lack of communication and follow-up is definitely concerning and reflects poorly on the business.
On a more positive note, another reviewer mentioned that they were out getting carpet samples for their buyers and found the owner to be very helpful. The owner had the samples readily available at the counter, which is a good sign of preparedness and customer service.
However, another reviewer echoed the sentiment of poor service, stating that the business does not return phone calls or make any effort to accommodate customers. This consistent theme of neglecting customer needs is a major red flag.
Based on the reviews, it seems that Neighborhood Floors & More has a significant issue with customer service and communication. Potential customers should proceed with caution and consider alternative options that prioritize reliable and responsive service.
