Riverchase Carpet and Flooring
3.5 / 5 stars, out of 3 reviews
2130 Pelham Pkwy
Pelham, AL 35124
Phone: (205) 985-9555
Review Summary
Riverchase Carpet and Flooring is a company based in Pelham, AL that specializes in carpeting, flooring, and general contracting. With a rating of 3.5, they have received mixed reviews from customers. Let’s take a closer look at what some of their customers have experienced.
One customer had a negative experience with Riverchase Carpet and Flooring. They had a broken water pipe in their attic that required wall and floor replacement. Unfortunately, the contractor they used selected Riverchase to handle the flooring, and they were not satisfied with the outcome. They gave the company a rating of 1 and expressed their dissatisfaction with the service. This review was posted on May 23, 2023.
On the other hand, another customer had a positive experience with Riverchase Carpet and Flooring. They had vinyl plank flooring installed on their sun porch and were extremely happy with the results. They mentioned that Riverchase had previously done a job for them, and they were so pleased that they chose to be repeat customers. This glowing review was posted on November 18, 2022, and the customer gave Riverchase a rating of 5.
Another customer praised Riverchase Carpet and Flooring for their great selection of carpet and flooring. They specifically mentioned a staff member named Jeffrey Smith who was instrumental in helping them choose the right flooring for their needs. The customer appreciated the excellent information provided by Jeffrey and complimented the overall assistance they received. This positive review was posted on January 18, 2018, and the customer also gave Riverchase a rating of 5.
Overall, Riverchase Carpet and Flooring has received a range of reviews from their customers. While some have had negative experiences, others have been extremely satisfied with the quality of their work and the level of customer service provided. If you are considering using their services, it may be beneficial to reach out to them directly and discuss your specific needs to ensure a positive outcome.
Learn More About Riverchase Carpet and Flooring Here
Empire Today
1.5 / 5 stars, out of 12 reviews
Birmingham, AL 35124
Phone: (855) 842-6442
Review Summary
Empire Today is a carpet installation and flooring company located in Birmingham, AL 35124. With a rating of 1.5 out of 5 stars and a total of 12 reviews, it’s clear that their customers have had mixed experiences with their services.
One reviewer had a positive experience with Empire Today. They had their floor installed in another state and encountered an issue with the installation team. However, after notifying Empire, they were able to resolve the problem. This reviewer gave a 5-star rating and praised Empire for their responsive action.
On the other hand, there are multiple negative reviews highlighting poor customer service and installation mistakes. One customer expressed frustration with Empire Today after they installed the wrong carpet in some rooms and used the wrong carpet in the closets of the rooms that did have the correct carpet. This resulted in a 1-star rating and a disappointing experience for the customer.
Another dissatisfied customer complained about Empire Today ignoring their complaint about the floor for over 3 months. It wasn’t until they threatened to contact the Better Business Bureau (BBB) that the office manager finally reached out. The customer expressed frustration with the delayed response and lack of attention to their concerns, resulting in a 1-star rating.
Overall, Empire Today seems to have both satisfied and dissatisfied customers. While some customers have had positive experiences with their services, others have faced issues with customer service and installation mistakes. It’s important for potential customers to consider these reviews when making a decision about using Empire Today for their carpet installation and flooring needs.
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LL Flooring – Pelham
4.0 / 5 stars, out of 4 reviews
2242 Pelham Pkwy
Pelham, AL 35124
Phone: (205) 941-9955
Review Summary
LL Flooring – Pelham is a flooring store located at 2242 Pelham Pkwy in Pelham, AL 35124. They specialize in flooring, building supplies, and home decor. With a rating of 4.0, they have received positive feedback from their customers.
One satisfied customer mentioned that they researched several local flooring businesses in the area and found that LL Flooring – Pelham was the only one that followed up with them after receiving a quote. This proactive approach impressed the customer and contributed to their positive experience.
Another customer mentioned that they have bought flooring from LL Flooring – Pelham multiple times. They appreciated the courteous and helpful staff, especially highlighting the assistance provided by Steven. Despite the store being busy, Steven went above and beyond to provide excellent customer service.
However, there was one negative review from a customer who had a poor interaction with the manager, Steve. The customer described Steve as rude and ugly on the phone. They expressed their dissatisfaction and stated that they will never do business with the store again. The customer also mentioned that Steve tried to gossip about them to others, which further added to their negative experience.
Overall, LL Flooring – Pelham has received positive feedback from the majority of their customers. Their attentive follow-up, courteous staff, and helpful service have left a good impression on customers. However, it is essential for the store to address the negative experience mentioned by a customer and ensure that all interactions with customers are respectful and professional.
Learn More About LL Flooring – Pelham Here
Flooring Gurus
5.0 / 5 stars, out of 2 reviews
2154B Pelham Pkwy
Ste C
Pelham, AL 35124
Phone: (205) 586-5029
Review Summary
Flooring Gurus is a highly recommended flooring company located in Pelham, AL. With a perfect rating of 5.0, they have proven themselves to be experts in their field. Offering a wide range of flooring services, they have become the go-to choice for many satisfied customers.
One reviewer had an amazing experience with Flooring Gurus. They were impressed with the company’s competitive estimate, which was the best they received. Not only that, but the team was also prompt and efficient in setting up the installation. The reviewer was particularly pleased with the outcome and left the company with complete satisfaction.
Another reviewer had the pleasure of working with Ava and Delio from Flooring Gurus not once, but twice. Both experiences were excellent, showcasing the team’s consistency in delivering exceptional service. The reviewer initially found Ava through Thumbtack and was impressed by her incredible professionalism and expertise.
Overall, Flooring Gurus has proven to be a reliable and trustworthy flooring company. Their dedication to providing top-notch service, competitive pricing, and knowledgeable staff sets them apart from the competition. Whether you’re in need of flooring installation or repair, Flooring Gurus is the company to call.
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Issis & Sons Flooring
4.0 / 5 stars, out of 2 reviews
2858 Pelham Pkwy
Pelham, AL 35124
Phone: (205) 663-2310
Review Summary
Issis & Sons Flooring is a reputable flooring company located in Pelham, Alabama. With a rating of 4.0 and two reviews, they offer a range of services including carpeting, carpet installation, and flooring. Their address is 2858 Pelham Pkwy, Pelham, AL 35124, and you can reach them at (205) 663-2310.
One satisfied customer had a positive experience with Issis & Sons Flooring. They mentioned that building a house had been a nightmare and a challenge, but after visiting multiple flooring places, they found Jennifer Contorno at Issis. The customer praised Jennifer for assisting them with their selection process. This demonstrates the expertise and helpfulness of the staff at Issis & Sons Flooring.
On the other hand, another customer expressed some concerns about the quality of the Mohawk engineered hardwood floors they purchased from Issis & Sons Flooring. While they acknowledged the great service and installation provided by the company, they felt disappointed with the prefinished hardwood floors. This feedback indicates that there might be room for improvement in terms of product quality.
Overall, Issis & Sons Flooring offers a wide variety of flooring options and has received positive feedback for their customer service. However, they should take the feedback regarding product quality into consideration and strive to ensure customer satisfaction in all aspects of their business.
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Maranatha Granite and Floors
4.5 / 5 stars, out of 14 reviews
140 Commerce Ct
Pelham, AL 35124
Phone: (205) 663-0400
Review Summary
Maranatha Granite and Floors is a highly recommended establishment for countertop installation, kitchen and bath remodeling, and flooring services. With a solid rating of 4.5 stars and 14 positive reviews, it’s clear that customers have had exceptional experiences with this company.
The location of Maranatha Granite and Floors is conveniently situated at 140 Commerce Ct, Pelham, AL 35124. This prime location makes it easily accessible for customers in the area.
One satisfied customer shared their positive experience, stating, “From start to finish, I was very pleased with our Maranatha experience. Anna Kate was extremely helpful in assisting me with quartz selection and ensuring that everything went smoothly.” This testimonial highlights the exceptional customer service provided by the team at Maranatha Granite and Floors.
Another reviewer praised Maranatha as the go-to place for kitchen remodeling in Birmingham, AL, stating, “They are the most helpful out of the places I’ve been to. When touring the choices, the staff took their time to explain the features and benefits of each option, helping me make an informed decision.” This demonstrates the expertise and attentiveness of the staff in assisting customers with their remodeling needs.
A third reviewer expressed their satisfaction with the sales representative, Jordanna, who guided them through the selection process, saying, “Jordanna, our sales representative, walked my wife through the yard to pick out the perfect stone for our countertops. Her knowledge and patience were greatly appreciated.” This highlights the personalized and dedicated service that Maranatha Granite and Floors provides to its customers.
Overall, Maranatha Granite and Floors consistently impresses customers with their exceptional service, knowledgeable staff, and high-quality products. Whether you need countertop installation, kitchen and bath remodeling, or flooring services, Maranatha Granite and Floors is a reliable and trustworthy choice.
