Exquisite Flooring

image of business Exquisite Flooring

4.5 / 5 stars, out of 77 reviews

Queens, NY 11417

Phone: (718) 374-3281

Review Summary

Exquisite Flooring is a flooring company located in Queens, NY. With a rating of 4.5 out of 5 and a review count of 77, they have established themselves as a reliable and reputable business in the area. Specializing in flooring, they provide a wide range of services to meet the needs of their customers.

One satisfied customer hired Exquisite Flooring for a large project involving the removal of old hardwood and leveling the entire apartment. They were impressed with the quality of work and gave the company a 5-star rating. The customer praised the professionalism and expertise of the team, highlighting their attention to detail and the exceptional results.

However, not all experiences with Exquisite Flooring have been positive. One customer had an extremely disappointing experience when dealing with the company regarding a substantial order of wood planks. They gave a 1-star rating and expressed their dissatisfaction with the communication and service provided by Exquisite Flooring. The customer felt let down and frustrated by the experience.

In response to another customer’s negative feedback, Exquisite Flooring clarified that they did not threaten to write a negative review. They mentioned that they simply brought up Yelp as a platform where customers often express their opinions. They found it unlikely that a reputable company like theirs would have a high number of negative reviews. This response shows that Exquisite Flooring values customer feedback and is willing to address any concerns or misunderstandings.

Overall, Exquisite Flooring has received mostly positive reviews and has proven to be a reliable choice for flooring services in Queens, NY. While there have been some negative experiences, the company appears to be responsive and committed to resolving any issues. Their expertise and attention to detail have earned them a solid reputation in the industry.

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