Westwood Flooring & Design Center
4.5 / 5 stars, out of 17 reviews
3 Nelson Ave
Ossining, NY 10562
Phone: (914) 762-5600
Review Summary
Westwood Flooring & Design Center is a reputable establishment located at 3 Nelson Ave, Ossining, NY 10562. With a rating of 4.5 stars out of 5 and a total of 17 reviews, it’s clear that this business has garnered a positive reputation within the community.
Their expertise lies in a variety of services, including Flooring, Refinishing Services, and Countertop Installation. This diverse range of offerings allows customers to find exactly what they need for their home improvement projects.
One satisfied customer had a great experience from start to finish. They praised the professionalism, friendliness, and clear communication of Joe and the Ossining store staff. Additionally, they were impressed by the reliable and professional customer service provided. It’s evident that Westwood Flooring & Design Center values their customers and goes above and beyond to ensure their satisfaction.
Another customer expressed their utmost satisfaction with the quality of the vinyl flooring they purchased. They described it as top-notch, highlighting the attention to detail and reliability of the product. This positive experience further reinforces the reputation of Westwood Flooring & Design Center as a provider of high-quality materials.
However, it’s important to acknowledge that not all experiences have been positive. One reviewer expressed disappointment with the quality, attention to detail, and service provided. They mentioned issues with the putty between the boards not matching the wood and the layout of the boards. While this negative review is an exception, it demonstrates that Westwood Flooring & Design Center is not perfect and there is room for improvement.
Overall, Westwood Flooring & Design Center is a reputable establishment that provides a range of services and high-quality products. The majority of customers have had positive experiences, praising the professionalism, reliability, and attention to detail. It’s evident that the staff at Westwood Flooring & Design Center strive to meet and exceed customer expectations. However, it’s important for the business to address and learn from negative feedback to further enhance their services and maintain their positive reputation.
