Carpets Plus ColorTILE – Americas Floor Store
2.5 / 5 stars, out of 3 reviews
61 S Main St
Oneonta, NY 13820
Phone: (607) 353-7433
Review Summary
Carpets Plus ColorTILE – Americas Floor Store is a carpeting and flooring store located at 61 S Main St, Oneonta, NY 13820. With a rating of 2.5 stars based on 3 reviews, the store offers a range of carpeting, flooring, and grout services.
One satisfied customer shared their positive experience with the store. They needed a new kitchen floor that was durable, especially since their husband uses a scooter chair. The previous floating floor had been destroyed due to the weight and turning. The customer was impressed with the salesman’s assistance and the quality of the new floor.
However, not all customers had a positive experience. One reviewer expressed their dissatisfaction with the store’s customer service. They claimed that the store took their money but did not provide satisfactory service. The reviewer mentioned that their calls were not returned, and they felt ignored and unsatisfied with the job. They felt that the store was not honest or respectful towards their customers.
Another reviewer had a similar negative experience. They felt deceived by the store’s initial friendliness, only to be overcharged for a specific job. The reviewer mentioned that the store purposely bundled several things together in their quote and then overcharged them by $150 for a $600 job. This left the reviewer feeling cheated and disappointed in the store’s practices.
Overall, Carpets Plus ColorTILE – Americas Floor Store has received mixed reviews. While some customers had positive experiences with the store’s products and services, others felt let down by the store’s customer service and pricing practices. It is important for potential customers to consider these reviews and make an informed decision when choosing to engage with the store.
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