Hurn Lumber
1.0 / 5 stars, out of 1 reviews
200 W Butler St
Olney, IL 62450
Phone: (618) 395-8576
Review Summary
Hurn Lumber, located at 200 W Butler St in Olney, IL, is a building supplies, flooring, and hardware store. With a rating of 1.0, it seems that the customer experience may not be the best at this establishment.
One reviewer had a negative experience when they visited Hurn Lumber. They mentioned that if you’re not a big contractor, Larry Hurn, the owner, doesn’t appreciate your business. The reviewer had gone to the store to get lumber for their roof and had previously priced the lumber 30 days earlier. However, they were disappointed with the service and the pricing.
Hurn Lumber seems to prioritize big contractors over individual customers, which is unfortunate. It’s important for businesses to treat all customers with respect and appreciation, regardless of their size. Poor customer service can greatly impact a business’s reputation and success.
It’s crucial for Hurn Lumber to address these concerns and make improvements in their customer service and pricing strategies. Every customer, regardless of their profession or project size, should feel valued and supported when they choose to do business with Hurn Lumber.
Hopefully, Hurn Lumber takes this feedback seriously and works towards creating a more inclusive and customer-friendly environment. Building a positive reputation among all customers, big or small, will help Hurn Lumber thrive in the competitive building supplies, flooring, and hardware industry.
