Totally Floored Flooring America
1.0 / 5 stars, out of 1 reviews
14910 State Rte 58
Ste 11
Oberlin, OH 44074
Phone: (440) 774-3755
Review Summary
Totally Floored Flooring America has received a 1-star rating based on a single review. The reviewer had a negative experience with their carpeting service and expressed their dissatisfaction with the company.
The reviewer mentioned that they had paid for carpeting six weeks in advance and had prepared the room for installation. They took the initiative to tear out the existing carpet themselves and moved all the bedroom furniture into the living room, expecting a smooth and efficient installation process.
However, the reviewer was disappointed to discover that the owner of Totally Floored Flooring America did not live up to their expectations. It seems that the installation did not go as planned, as the reviewer did not specify the exact issues they encountered. The reviewer’s frustration is evident in the negative rating they gave.
Based on this review, it appears that Totally Floored Flooring America failed to deliver satisfactory service to this particular customer. The reviewer’s experience highlights the importance of reliable and professional workmanship when it comes to carpeting and flooring services.
If Totally Floored Flooring America wants to maintain a positive reputation and attract more customers, they should take this feedback into consideration and address any issues in their service. Improving communication, timeliness, and ensuring customer satisfaction should be their top priorities.
