Olson Rug & Flooring
1.0 / 5 stars, out of 1 reviews
5901 W 95th St
Oak Lawn, IL 60453
Phone: (708) 424-5730
Review Summary
Olson Rug & Flooring is a store located in Oak Lawn, IL that specializes in carpeting, flooring, and rugs. Unfortunately, based on the review provided, it seems that the customer had a negative experience.
The reviewer visited the store with the intention of getting information about flooring options and scheduling an appointment for an in-home measurement. However, they were disappointed to find out that they were told they would be contacted within a week but never received any communication.
This lack of follow-up and communication from the store staff left the customer feeling frustrated and dissatisfied. It is understandable that when someone takes the time to visit a store and express interest in their products and services, they expect a certain level of customer service.
It is important for businesses like Olson Rug & Flooring to prioritize customer satisfaction and ensure that all inquiries and appointments are handled promptly and professionally. This particular experience highlights the importance of effective communication and follow-through, as failing to do so can lead to negative reviews and a loss of potential customers.
Overall, based on this review, it seems that Olson Rug & Flooring fell short in meeting the customer’s expectations in terms of customer service and communication. This is something that they should address and improve upon in order to provide a better experience for their customers in the future.
Learn More About Olson Rug & Flooring Here
Majestic Flooring
5.0 / 5 stars, out of 16 reviews
5629 w 87th St
Oak Lawn, IL 60453
Phone: (708) 423-3733
Review Summary
Majestic Flooring is a highly recommended flooring company located in Oak Lawn, IL. With a perfect 5.0 rating and 16 reviews, they have proven themselves to be a top choice for flooring, carpet installation, and carpeting needs.
One satisfied customer wrote, “Thank you for installing the carpets in my condo! I really appreciate the samples brought to my home so I can match them with our interior.” This customer was impressed with the level of service provided by Majestic Flooring, from the personalized attention to the convenience of having samples brought directly to their home.
Another customer hired Majestic to replace carpet in one room of their house with vinyl plank. They were pleased with the assistance they received from Wally, who helped them choose the perfect color and material. The customer mentioned that Wally brought in many samples to ensure they made the right decision.
Customers also rave about the amazing team at Majestic Flooring. One reviewer mentioned, “The team was amazing! I looked around for a bit, and this group responded to me within minutes, went through all the questions to ensure I had all the information I needed.” Their prompt response and willingness to address all questions and concerns impressed the customer.
With their exceptional service, attention to detail, and commitment to customer satisfaction, Majestic Flooring is the go-to choice for all flooring needs. Whether it’s carpet installation, carpeting, or any other flooring project, customers can trust Majestic Flooring to deliver outstanding results.
