High Quality Flooring
2.5 / 5 stars, out of 3 reviews
Netcong, NJ 07857
Phone: (973) 691-1600
Review Summary
The High Quality Flooring company in Netcong, NJ has received mixed reviews from its customers. With a rating of 2.5 stars out of 5, it is clear that their services have left some customers unsatisfied.
One customer, who had recently moved to a new home, highly recommended Harold, one of the contractors from High Quality Flooring. They mentioned that Harold was recommended by their inspector and they couldn’t have picked a better person for the job. This positive review reflects the expertise and professionalism of the team.
However, another customer had a completely different experience. They expressed their disappointment with the service provided by Harold. After having their floors done by him, they noticed a big stain just a day later. When they contacted Harold, he admitted that he couldn’t remove the stain. This lack of accountability and inability to rectify the situation left the customer feeling dissatisfied.
In another instance, a customer reached out to High Quality Flooring for a small repair. They were initially pleased with the quick response and estimate provided. However, when it came time to book the project, they experienced difficulty in communication. There was a lot of one-sided phone tag and they were directed to call the foreman. This lack of coordination and poor communication left the customer frustrated and dissatisfied.
Based on these mixed reviews, it’s clear that the quality of service provided by High Quality Flooring can be inconsistent. While some customers have had positive experiences with the company, others have been left disappointed and frustrated. It is important for potential customers to carefully consider these reviews before making a decision.
