Reformation Custom Construction
3.5 / 5 stars, out of 3 reviews
Independence, OR 97361
Phone: (360) 440-6988
Review Summary
Reformation Custom Construction (RCC) is a general contracting company based in Independence, OR. With a rating of 3.5 out of 5 stars, RCC has received mixed reviews from its customers. They specialize in a variety of services, including flooring and patio coverings.
One satisfied customer praised RCC for their wonderful work and the great communication provided by Curtis, the main contact at the company. The customer appreciated that Curtis followed through on his promises and was able to handle a wide range of projects. If there was something outside of their expertise, RCC was transparent about it. This positive review reflects RCC’s dedication to delivering quality results and maintaining open communication with their clients.
Another customer had a positive experience working with Curtis. They were impressed by his flexibility in accommodating their schedule and were delighted with the outcome of their project. Specifically, they mentioned the shelves and fireplace insert that Curtis constructed, expressing their admiration for the craftsmanship. This review highlights RCC’s ability to customize their services to meet the unique needs and preferences of their clients.
However, one customer had a negative experience with RCC. They stated that they provided all the necessary information when requesting a quote, but RCC failed to follow up or visit the project site. This lack of communication and engagement led to a low rating. While this review indicates a potential area for improvement in RCC’s customer service, it’s important to consider the overall positive feedback received from other customers.
Overall, Reformation Custom Construction offers a range of services and strives to provide quality workmanship. The positive reviews demonstrate their commitment to effective communication, flexibility, and delivering results that meet or exceed their clients’ expectations. However, the negative review highlights the importance of addressing any lapses in communication promptly. With continued dedication to customer satisfaction, RCC has the potential to further enhance their reputation in the industry.
