Harms Carpet One Floor & Home
2.5 / 5 stars, out of 4 reviews
1007 Key St
Maumee, OH 43537
Phone: (567) 200-9035
Review Summary
Harms Carpet One Floor & Home is a flooring and building supplies store located in Maumee, OH. With a rating of 2.5 stars, the store has received mixed reviews from customers.
One customer expressed disappointment with their experience, mentioning that there were issues with their basement measurements. They praised the carpet options and the assistance from the sales team, specifically mentioning Monica. However, they were dissatisfied with the incorrect measurements provided by Ray, which led to a negative overall experience.
Another customer, who recently purchased a new house in Maumee, decided to support local businesses for the finishing touches to their new home. They needed carpet for their downstairs area but were not fully satisfied with their experience at Harms Carpet One Floor & Home. They rated their experience 2 out of 5 stars, indicating that there was room for improvement.
A couple who were looking to carpet their entire upstairs had a similar experience. They were pleased with the customer service and the carpet they chose, but rated their overall experience 2 out of 5 stars. It seems that there were some areas where the store could have improved to provide a more satisfactory experience for these customers.
Overall, Harms Carpet One Floor & Home has a range of carpet options and knowledgeable sales staff, but there have been some issues with measurements and overall customer satisfaction. It may be beneficial for the store to address these concerns and work towards improving their services to ensure a consistently positive experience for their customers.
Learn More About Harms Carpet One Floor & Home Here
Harms Hardwood
2.0 / 5 stars, out of 2 reviews
1007 Key St
Maumee, OH 43537
Phone: (419) 893-9663
Review Summary
Harms Hardwood is a flooring company located at 1007 Key St, Maumee, OH 43537. They specialize in hardwood flooring and have a rating of 2.0 stars based on 2 reviews.
The first reviewer had a negative experience with the company. They mentioned that although the sanding work was great, the company did not listen to their color preferences. As a result, they were left with two ugly brown samples on their floor. The reviewer gave a rating of 1 star.
The second reviewer had a more positive experience with Harms Hardwood. They found the place and the staff to be nice and knowledgeable. However, they mentioned that they did not receive a callback for a quote despite being there on Monday. It has been several days since then, and they just got back from the weekend. The reviewer gave a rating of 3 stars.
Based on the reviews, it seems that Harms Hardwood has some room for improvement in terms of customer satisfaction. While they may excel at sanding work, they need to work on their communication and responsiveness. It is important for the company to listen to their customers’ preferences and provide timely follow-up. Overall, potential customers should consider these factors when deciding whether to choose Harms Hardwood for their flooring needs.
