A Walk of Elegance Flooring & Design
1.0 / 5 stars, out of 3 reviews
481 Leeper Pkwy
Lenoir City, TN 37772
Phone: (865) 986-6767
Review Summary
A Walk of Elegance Flooring & Design has received mixed reviews from customers. Despite being in the flooring and carpeting business, their overall rating is just 1.0 out of 5 stars. This low rating suggests that customers have not been satisfied with their services.
One reviewer mentioned being very disappointed with the service they received. Although the initial interaction seemed fantastic, the experience quickly turned sour. The company was initially responsive and appeared to go above and beyond to ensure customer satisfaction. However, it seems that they failed to deliver on their promises.
Another customer expressed concerns over the company’s pricing and installation quality. They warned potential customers that there is a risk of being overquoted and having the job not installed correctly. Despite the owner being described as sweet, it seems that there may be issues with attention to detail and delivering a satisfactory end result.
In yet another review, a customer regretted their decision to hire this company. They mentioned that while Jackie, an employee, was initially pleasant, the overall experience turned out to be a bad one. The customer was told one thing but experienced something entirely different. This inconsistency in communication and unfulfilled promises contributed to their negative experience.
Based on these reviews, it seems that A Walk of Elegance Flooring & Design may need to improve their customer service, pricing transparency, and installation quality. Potential customers should approach their services with caution and consider exploring other options in the area.
