Miller Custom Floors
3.0 / 5 stars, out of 2 reviews
104 N Main St
Le Sueur, MN 56058
Phone: (507) 665-4407
Review Summary
Miller Custom Floors is a company located at 104 N Main St, Le Sueur, MN 56058. They specialize in Carpet Installation, Interior Design, and Flooring. With a rating of 3.0, they have received mixed reviews from their customers.
One satisfied customer had them install carpet on their steps and was extremely pleased with the outcome. They loved both the carpet and the installation process. The project involved a complicated stripe pattern that had to be precisely lined up, and Miller Custom Floors executed it flawlessly. This positive review speaks to their expertise and attention to detail.
However, another customer had a negative experience with their customer service. They mentioned that the phone often goes unanswered for days, and when it is answered, an elderly woman who gets easily confused responds. This inconsistent communication made it difficult for the customer to obtain a bid, which is an essential part of the decision-making process. This review highlights an area where Miller Custom Floors could improve their customer service.
Overall, Miller Custom Floors offers quality carpet installation and has the expertise to handle complex projects. However, they should work on improving their communication and responsiveness to ensure a smoother customer experience.
