Distinctive Tile and Design
1.0 / 5 stars, out of 1 reviews
39 Western Ave
Kennebunk, ME 04043
Phone: (207) 204-0668
Review Summary
Distinctive Tile and Design is a company that specializes in flooring, kitchen and bath, and interior design. They have a rating of 1.0 and only one review. The reviewer mentioned that they wanted to complete their kitchen with a backsplash design and change one fireplace surround. Unfortunately, they were not satisfied with the service provided by Distinctive Tile and Design.
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Blue Rock Industries
2.5 / 5 stars, out of 3 reviews
92 York St
Kennebunk, ME 04043
Phone: (207) 467-3655
Review Summary
Blue Rock Industries is a company that specializes in flooring, countertop installation, and tiling. Located at 92 York St in Kennebunk, ME, they have received a total of 3 reviews. With a rating of 2.5, it seems that the experiences of their customers have been quite mixed.
One satisfied customer mentioned that they had a positive experience with Blue Rock Industries. They were looking for granite for their kitchen and wanted to keep their expenses down, so they chose a remnant piece. The staff at Blue Rock Industries were patient and took the time to walk with them in the heat to show them the available options. This level of customer service left a positive impression, resulting in a 5-star rating.
On the other hand, another customer had a completely different experience. They visited the Blue Rock store in Kennebunk to purchase bathroom tile and found the staff to be extremely rude. This negative encounter led them to give a 1-star rating. It’s unfortunate that they had to deal with such poor customer service during their visit.
Similarly, another customer had a negative experience with Blue Rock Industries. They had spent a significant amount of money on tile and flooring, but when they needed assistance after the sale, they found the service to be virtually non-existent. Despite being told that they could get a refund on full boxes, they encountered difficulties in actually obtaining it. This lack of support and unfulfilled promises resulted in a 1-star rating.
Based on the mixed reviews, it seems that Blue Rock Industries has room for improvement in terms of customer service and post-sale support. While some customers have had positive experiences, others have faced challenges and felt let down. It’s important for the company to address these issues and strive for consistency in providing excellent service to all customers.
