Harbor Floors & Interiors
3.0 / 5 stars, out of 22 reviews
3021 Orchard Lake Rd
Keego Harbor, MI 48320
Phone: (248) 681-6460
Review Summary
Harbor Floors & Interiors is a reputable business located in Keego Harbor, MI. With a rating of 3.0 and 22 reviews, they are known for their expertise in carpeting, flooring, and countertop installation. The company is situated at 3021 Orchard Lake Rd, Keego Harbor, MI 48320.
Customers have praised Harbor Floors & Interiors for their exceptional service and high-quality work. One customer, who had their oak flooring installed and finished by Greg 30 years ago, still raves about the beautiful craftsmanship. Even after 15 years, the floor remained in excellent condition, a testament to the durability and skillful installation provided by Harbor Floors & Interiors.
Another customer expressed their satisfaction with the family-owned business. They described Greg as honest and dedicated to providing great care to every customer. The exceptional service received from Harbor Floors & Interiors left them highly recommending the company to others.
It is worth noting that Greg, the owner of Harbor Floors & Interiors, went above and beyond to address any flooring issues. An update from a customer mentioned that Greg rectified all the problems, resulting in a finished floor that was nothing short of gorgeous.
With their extensive experience and dedication to customer satisfaction, Harbor Floors & Interiors is a trusted choice for carpeting, flooring, and countertop installation needs in the Keego Harbor area. Residents can rely on their expertise and professionalism to transform their homes into beautiful and functional spaces.
Learn More About Harbor Floors & Interiors Here
Urban Floors
1.5 / 5 stars, out of 3 reviews
2678 Orchard Lake Rd
Sylvan Lake, MI 48320
Phone: (248) 607-7363
Review Summary
Urban Floors is a flooring company located at 2678 Orchard Lake Rd in Sylvan Lake, MI. They specialize in flooring, carpeting, and carpet installation. However, based on the reviews, it seems that their services and customer service may not be up to par.
One reviewer mentioned that they ordered stairs carpeted and two runners to match. While the prices were good, the overall experience was not worth the hassle. The reviewer mentioned that Urban Floors asked for a two-thirds deposit upfront, which can be quite a significant amount of money. Additionally, the reviewer mentioned that when the guy came out to install the carpet, there were issues. Unfortunately, the reviewer did not elaborate on what those issues were, but it seems that they were not satisfied with the outcome.
Another reviewer had a negative experience with the owner of Urban Floors, Sam. They described him as extremely rude and someone who does not care about others’ property. The reviewer also mentioned that Sam does not take responsibility for the damages he caused. It’s unfortunate to hear that the owner of a flooring company is not willing to own up to their mistakes and rectify the situation.
A third reviewer had a similar experience with the owner or tenant of Urban Floors. They mentioned that this individual caused damage to their property and when asked to fix it, they were told to “F off.” This type of response is highly unprofessional and disrespectful. It’s understandable that the reviewer would not want to do business with Urban Floors again in the future.
Based on these reviews, it’s clear that Urban Floors has some serious issues when it comes to customer service and taking responsibility for their actions. It’s important for a flooring company to provide quality workmanship and address any issues that may arise. Unfortunately, it seems that Urban Floors falls short in these areas, which is reflected in their low rating of 1.5 stars.
Learn More About Urban Floors Here
Telesco Carpet & Floor
4.0 / 5 stars, out of 4 reviews
2786 Orchard Lake Rd
Keego Harbor, MI 48320
Phone: (248) 682-5600
Review Summary
Telesco Carpet & Floor is a reputable flooring and carpeting store located in Keego Harbor, MI. With a solid rating of 4.0 and a total of 4 reviews, this establishment has gained the trust and satisfaction of its customers.
One of the customers had a negative experience with the sales team. They mentioned that a salesperson was answering the phones and providing inaccurate information. This incident left the customer with a negative impression of the store. It’s important for the owner, Jeff, to address this issue and ensure that customers receive accurate and reliable information from the sales team.
On the other hand, another customer had a fantastic experience with Owner Jeff Telesco himself. They visited the store and received personal assistance in selecting engineered hardwood floors for their living room, foyer, and dining room. The customer praised Jeff for his expertise and helpfulness in making the right flooring choices. This positive review highlights the personalized service and knowledge that Telesco Carpet & Floor offers.
Another satisfied customer expressed their delight with Telesco Floors. They commended the store for delivering on their promises and exceeding expectations. This customer found that many businesses make grand promises but fail to deliver, whereas Telesco Floors lived up to their commitments. It’s evident that this customer was extremely pleased with the quality and service provided by the store.
Overall, Telesco Carpet & Floor has created a positive reputation in the flooring and carpeting industry. While there was one negative review regarding the sales team, the positive experiences shared by other customers demonstrate the store’s dedication to customer satisfaction. With Owner Jeff Telesco’s personal involvement and commitment to delivering high-quality products and services, Telesco Carpet & Floor continues to be a reliable choice for flooring and carpeting needs in Keego Harbor.
