Lawson Hardwood Flooring
3.5 / 5 stars, out of 3 reviews
Jackson Springs, NC 27281
Phone: (910) 638-1489
Review Summary
Lawson Hardwood Flooring is a reputable flooring company located in Jackson Springs, NC. With a rating of 3.5 stars and a total of 3 reviews, they specialize in providing high-quality flooring services.
One of the customers had a negative experience with the company. They paid a deposit of $780 in September to have their floors refinished. Unfortunately, they have been facing delays and excuses from the company, making it difficult for them to proceed with the project. This customer gave a rating of 1 star and expressed their frustration with the lack of communication and reliability.
On the other hand, another customer had a fantastic experience with Lawson Hardwood Flooring. They were impressed with the transformation of their old and outdated orange/yellow hardwood floors into a beautiful modern gray/expresso finish. The customer commended Ben and his team for their professionalism and skillful work. This positive review was accompanied by a 5-star rating.
Another satisfied customer reached out to Lawson Hardwood Flooring after finding them online. They were attracted by the company’s excellent reviews and stunning before-and-after photos. This customer had a positive experience with Ben and his team and gave a 5-star rating. They highly recommended the company for their exceptional work.
In conclusion, Lawson Hardwood Flooring has received mixed reviews from customers. While some encountered issues with communication and timeliness, others were delighted with the company’s transformation of their floors. It’s essential for the company to address the concerns of dissatisfied customers and ensure better communication in the future to maintain their reputation as a reliable flooring service provider.
